Room smelled like smoke. Hotels would not give me my money back.
francis
francis (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月23日
Sarah
Sarah (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月15日
Under construction
They were under construction with the roof being torn apart on a Saturday morning starting at 7:30 am. All parties should have been notified thy they were under construction. So loud for a Saturday morning.
Joseph
Joseph (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月30日
shermayne
shermayne (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月10日
Clean and very friendly service. As soon as I walked in, the smell was like fabric softener. Highly recommend.
Viviana
Viviana (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月6日
Kara
Kara (13 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年11月4日
Property seemingly under renovations. Check in was easy. However, as soon as I walked out of office I got fresh red paint on my hand and sleeve when I put my hand on handrail. Card key didn't work. Sink clogged. Flies in sink. Broken bottles in elevator. Trash overflowing and on floor. Shower hot water difficult to regulate. Etc. Etc. Etc. Not a pleasant stay.
Gary
Gary (2 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年11月4日
We checked in and never stayed the first night.
We were assigned room 212, the entrance door has approximately 8 to 10 kick dents on the lower half of the door. Brought the keys back the next day. The front desk staff was very pleasant at check-in but when we returned the keys the very next day and requested a full refund, we were told they didn't have our information in the computer although they just checked us in the day before. I did call hotels.com on 11/1 and requested a full refund. Haven't heard anything yet from hotels.com.
Peter
Peter (2 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月31日
James
James (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月29日
This was the worst experience I have ever had staying at a motel. I came into town for my wedding and needed somewhere to stay that was affordable until we went to our resort. The first thing was the smell. The entire second floor hallway smelled horrible the trash was overflowing onto the floor. The second thing was the showers. They were so dirty and nasty and looked like they haven’t cleaned them in months this was the first day. The next morning, I was scared out of my sleep to someone drilling and banging directly in front of my door. I opened it and the man looked back at me and kept drilling it was 8am. At this point I was not aware that construction and renovations was taking place on one side of the motel. I made a complaint through the customer service department and had gotten no response so they advised me to go to the office myself to get assistance. When I went back into the room my fiancé advise me that our PERSONAL washcloths were missing. At this point I went to the office. The desk clerk ( for lack of a better term) Mary was the nastiest human being I had ever meant. She literally yelled at me and was viciously slamming down a sign that told guest that construction was happening on the property. It had no time or any further information on it other than it would be construction. I was not aware of this when I checked in. I was given a paper for smoking in the rooms to sign and that was it. Mary said another man came down and made a similar complaint and we s
Chea
Chea (7 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月27日
Unclean, loiterers
James
James (1 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月25日
Jim
Jim (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月24日
They are renovating so no sleeping in hammers and saws banging started between 8 and 8:30.