The room was terrible. They gave me dirty room. I checked in around 10 pm and the room I was given was unclean, mess and smelt. Please see pictures attached for proof. I had booked suite and they didn't have another suite so had to look for another hotel last minute after I got to Antioch. I ended up paying much more because I had to get new hotel right then. It was mentally stressful having to look for another hotel after a long travel and at night and also having to pay extra money last minute.
Akreeti
Akreeti (5 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月29日
UNHAPPY GUEST
there was no television service in the rooms and the room phones were also not working. all the other guess were also complaining about this same problem, they also ran out of breakfast. unacceptable
Franzetta
Franzetta (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月29日
It was just okay. We also expected breakfast in morning but for all four days, there was barely to none. Nothing at all the first day. The other days was just coffee and muffins.
真實旅客
4 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2024年12月28日
Jules
Jules (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月25日
Norma
Norma (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月8日
Eugene
Eugene (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月22日
Nice hotel. Easy check in. Comfortable.
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月22日
Nice hotel off the highway. Comfortable. Clean sheets. No issues.
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月11日
We founded crocorach in the bathroom the beds were so uncomfortable the tv didn't work etc.
Cinthya
Cinthya (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月5日
The front desk showed absolutely no empathy for my concern and when asked to speak with front desk manager (not present) no one never called me to ask how they may help after I left my contact number.
Very poor customer follow up.
I would never any longer stay or recommend anyone at this place any more.
Dennis
Dennis (3 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月5日
Carla
Carla (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月31日
Disappointed stay
Very disappointed
Gave a deposit and they have not gave it back to Me this is very upsetting
Is my money and they should give it back to Me
Ricardo
Ricardo (2 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月29日
Danielle
Danielle (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月12日
Marcell
Marcell (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月11日
Danielle
Danielle (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月6日
Good!
Kamille Joyce
Kamille Joyce (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月6日
People were great and it was clean comfy beds
Theresa
Theresa (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月30日
the property's clean and updated, easy parking, food options around the area, breakfast in the morning, would be nice if they have EV charging but its okay, i give this property 5 stars.
Mark
Mark (1 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月28日
We reached there after midnight, there was no front desk person, it was replaced by a kiosk, she kept us waiting 2 hours.. because computer system was under maintenance. Once they gave us room there was bed bugs everywhere in the room. Horrible place. Stay away from this place.