One or the front staff was not very nice. The other www very nice. The staff in the lounge were great! The food was good. The room was just ok;
Erin
Erin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月6日
A SHORT BUSINESS TRIP TO INDIAN WELLS
VERY NICE PLACE TO STAY. JENNIFER AT FRONT DESK IS ALWAYS SO WARM AND WELCOMING! I HAVE STAYED AT THIS LOCATION SEVERAL TIMES, AND JENNIFER ALWAYS REMEMBERS ME. ALSO THE BREAKFAST STAFF ARE VERY KIND. KEEP UP THE GREAT WORK!!
LUNGALA
LUNGALA (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月6日
Amazing year end with the parents stay
Amazing stay visiting parents for the holidays!! Last days of 2024. Weather and accommodations Amazing.
Devin
Devin (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月6日
David
David (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月5日
Scott
Scott (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月4日
Eric
Eric (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月4日
marcos
marcos (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月3日
Breakfast buffet meat was 10 usd more?????
Richard
Richard (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月3日
Service was great and really clean room.
Great place to stay.
Sergio
Sergio (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月3日
Rude frontdesk,Leaking bathroom,Noisy ceiling/flo
1. rude front desk people make you feel unwelcome
2. multiple false fire alarms in the early morning at 7am and no one from hotel to guild us back, we have to ask the fireman ourselves
3. the ceiling/floor will make noisy sound whenever someone walks over
4. bathroom floor is flooded when we checked in
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025年1月2日
James
James (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月2日
You get what you pay for
I stayed in a room on the first floor with a patio that viewed the parking lot. Not exactly the view or environment I was hoping for. The carpet in the room was old and had many stains. The bed was worn down and has two distinct indentions from being used so much. There isn’t much in the way of facilities other than the pool and hot tub area which was over run by kids/families. The staff did their job but weren’t particularly service focused. If you have kids, and are on a budget, it’s probably an ok choice. Anyone looking for something nicer should avoid.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2024年12月31日
Dated
William L
William L (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月31日
Not a very pleasant stay
Front desk staff looked unhappy and impatient when we checked in. Coffee machine and refrigerator in the room didn’t work. We had to throw our food in the next day. Fire alarms were triggered in the early morning in that building.