Stay was very easy & didn't have any major issues! Location is great & there is a restaurant on site.
I was unable to get normal basic channels like NBC or CBS, which I thought was strange. Housekeeping also didn't stop at my room the first two days of my trip, had to request extra towels.
Overall a great place though!
Matthew
Matthew (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月16日
Jerry
Jerry (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月13日
Prakash
Prakash (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月8日
Arden
Arden (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月25日
It was a decent hotel. I just had issues with some of the customer service representatives (i.e. front desk). I had to change rooms in the middle of the night because my room was not secure and it was never addressed although I spoke to two different people.
真實旅客
2 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月25日
Anthony
Anthony (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月19日
Request a new room or you'll get on that stinks
The first room, 123, they put us in smelled disgusting!!!! I immediately went back to the front desk and requested a newly renovated room. The young lady told me no, but the other lady working heard me complain and then offered me one in 314. No one should have to pay nearly $200 a night for a room that smells like a dirty motel. After them moving us the room was fine. We paid for breakfast when we booked but the waiter gave us an issue in the morning. There was a lady at the front reception desk that acknowledged we paid for the breakfast and fixed it. He didn't need to make it so difficult. Nevertheless, it was corrected.
Tamara
Tamara (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月11日
Close to airport
Stay & was very friendly, room was spacious & clean. Very close to airport & 3 eateries were across the parking lot.
The only downside was the moldy & mildew smell that was in the hallway, room and all floors. My allergies were terrible the entire 2 days I was there.
Rayeanne
Rayeanne (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月9日
Good Property - Shuttle Woes
Airport Shuttle is available BUT you must call the hotel directly to summon them to come………Getting through to the front desk is difficult and frustrating. Be aware
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月19日
The hotel is old and dirty
Lindsey
Lindsey (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月14日
Friendly and helpful staff
Debra
Debra (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月14日
Property was well maintained, and worker were attentive
Earl
Earl (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年10月13日
margarita
margarita (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月13日
Friendly service.
Paula
Paula (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月7日
Joseph
Joseph (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月6日
The staff at the property were very kind and attentive. Our room seemed very outdated, small bathroom and the towels were very old, thin and torn up. I have stayed in other double trees and sadly the quality of this one was not up to par with the others.
Brandon
Brandon (1 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月4日
No room rejected everyone at the door
Tyler
Tyler (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月4日
William
William (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月3日
vilma
vilma (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年10月1日
The cookies are a nice touch. The charge for parking was a surprise due to wording in add. Shuttle does not run often enough. We waited for about 40 minutes.
Julia
Julia (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月29日
Sarah
Sarah (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月28日
Booked room on line with Expedia but no rooms available when we arrived
PETER
PETER (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月28日
They didn’t allow me in the property to check in and said they are cancelling all check in s and i didn’t got anything back as a refund
Amit
Amit (1 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月28日
The room was not available. There was no power. The lady at the front desk told us it wasnt anything she could do. They threw my family out on the street. Is this how Hilton treats their customers? Appareny so at the DoubleTree in Charlotte. No help to find another hotel. We had to go back tobirport and sleep.