The staff was exceptionally well. The room was in good standard. They were renovating some rooms downstairs that caused a few inconveniences but was it was durable.
Lettie
Lettie (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月6日
Devante
Devante (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月27日
Buyer beware
Hotel was under a remodel with dust and debris everywhere. Bathroom had little to no light and there was a shirtless man sitting in a chair drinking beer outside of elevator when we arrived. My daughter was concerned as I was too. On top of that they still charged me deposit on top of normal rate. We obviously didn’t utilize or do anything to room to cause that issue. Now have to call and straighten out with customer service reps. And finally skip the free breakfast it was awful and instead went to local restaurant for food.
Brett
Brett (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月22日
Roy
Roy (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月20日
Julie
Julie (2 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月18日
Sheryl
Sheryl (5 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月18日
ernest
ernest (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月15日
Staff and Condition
The building was damaged from the hurricane. The staff and everyone was so nice and professional. They were eager to assist with anything I needed.
patrick
patrick (2 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月14日
Run don't book
This hotel is bad. It appears that it’s falling down. The place was not clean at all. The pool area is an eye soar for the entire hotel. The pool is like a blue lagoon. The so call breakfast sucks. For the price one pays, you would think that the breakfast would be decent. During my stay there, I had to go get breakfast somewhere else because the choices were not great.
Max
Max (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月14日
Tiffany
Tiffany (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月11日
Barbara
Barbara (7 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月8日
over priced and dirty
the window was so dirty that you could not see out. the carpet was missing big spots. The hotel was under construction. no where to park. the shortest king size bed i have ever seen my feet hung off the end with my head hitting the headboard. had to move plastic sheeting to find the check in desk swimming pool was nasty brown color.
Scott
Scott (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月4日
Terrible customer service-go somewhere else!
This hotel did not have our purchased rooms upon arrival. Previously purchased 3 double rooms, but when we arrived we were told we only have a king room and double room. Since we had to accommodate 7 people, this would not work. The front desk attendant told us we could get a refund. Called back probably at least 20 times to speak with manager about refund, and never got to speak to her despite leaving numerous messages. Instead had an employee to call and say we can only be refunded for 1 room. Apparently that room had checked in automatically and the front desk worker didn’t see. Terrible customer service!!!! Will NEVER use this hotel again!!
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月1日
Don’t do it
My confirmation price was one and a half times the original price. There were additional fees for a safe and also $100 deposit added on at the property. There were stains on the sheets and no shampoo in the shower. And I reserved a king size room and did not get it because they overbooked. If there are other choices, I would look into them first.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2024年10月29日
Tyrik
Tyrik (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月28日
Ulises
Ulises (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月28日
Waukesha
Waukesha (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月27日
Rebecca
Rebecca (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月27日
Hotel was a joke.
Hotel was a hot mess. Very unkept. Dirty. No one cleaned the hallways. Lots of disrepair. Stay away spend your money elsewhere. I felt gross staying there
rachel
rachel (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月25日
No Hot Water
A 100 dollar deposit is ridiculous. The room was clean, but the water didn’t get hot.