HVAC is controlled by hotel, we weren’t able to keep the room comfortable.
Linens smelled “musky” or even dirty.
Melissa
Melissa (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年6月3日
Rae
Rae (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年5月13日
Anthony
Anthony (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年4月15日
Nice
Karlos
Karlos (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年4月15日
Good place to stay
Karlos
Karlos (1 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2024年4月9日
Blast from the Past
Weve bern visiting Francisco Grande since 2003
In spite of seeing a few signs of aging, its a wonderful getaway out in the desert. Always good food in the Duke Lounqe, & awesome servers. Love the feel of days long gone.
Sheryl
Sheryl (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年4月9日
Blast from the Past
Weve bern visiting Francisco Grande since 2003
In spite of seeing a few signs of aging, its a wonderful getaway out in the desert. Always good food in the Duke Lounqe, & awesome servers. Love the feel of days long gone.
Sheryl
Sheryl (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年4月2日
Room was clean and comfortable but the whole resort reminded me of an aging movie star past her prime. Lobby was so-so and I was so disappointed to come out of the elevator on the 6th floor to cement and an outside entrance to the room. Would rather have stayed at a Holiday Inn Express.
Rosemary
Rosemary (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年3月24日
Water from tap is not drinkable. Tried to use vending machines to get water, they would not accept cash OR ANY credit cards. Terrible!!
Steve and Barb
Steve and Barb (1 晚浪漫旅程)
Travelocity 真實旅客評價
10/10 完美
2024年3月18日
Chris
Chris (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年2月25日
Andreea
Andreea (7 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年2月20日
No water for a full day, very dated
Jonathan
Jonathan (5 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年2月19日
Big disappointment
Hotel needs an upgrade. When you walk into the room an old smell hits you. There is no screen on the patio door. And they don’t turn on the A/C apparently in February. On the 2nd day they lost water from 8am-10pm.
They blamed the city. No water was offered. Only pool water for the toilets
Jennifer
Jennifer (3 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年2月19日
Joseph
Joseph (3 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年2月4日
Funeral
Ice machine broken on our floor one of two available. Outlets in room some did not work. Coffee maker broken. Air conditioning not available, set on heat mode only. One of two elevators broken. Could not get second elevator to come up to any floor. Waited 10 minutes then called front desk was told they would try and get engineers to look at it today. Other guests taking stairs. I could not with a fifty pound suitcase. I would not recommend a stay here.
Craig
Craig (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年2月4日
The food and drinks were great. But this property is really old and in need of a huge renovation
Reeda
Reeda (1 晚友伴旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年1月24日
Kimberly
Kimberly (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年1月14日
Needs updating.
Sliding door did not slide - came off track.
Need bigger TV
Heat was hit or miss - didn’t warm up until early morning - had it set over 80 degrees
Heating unit was very VERY loud
Windows on side unit were very dirty a needs cleaning.
No blankets available for pull out bed. Asked for another and it never was delivered :(
Todd
Todd (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2023年10月3日
It was satisfactory, tv not positioned correctly on the floor practically
Jesse
Jesse (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2023年9月22日
Madeine
Madeine (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2023年8月17日
Rooms were hot as AC obviously has some issues. Also, noted on other reviews. Key cards didn't work half the time for room and ice area. I had a packaged shipped there via UPS they said they couldn't find but after pressing them to look harder they found it.
Bryan L
Bryan L (2 晚商務旅程)
Expedia 真實旅客評價
4/10 一般
2023年7月31日
We wanted to enjoy our stay, growing up in the area it was one of the fancy places. Unfortunately we must have got them at a bad time, none of the ac's in the rooms we had worked. The door and sliding doors weren't sealed, so on top of the ac's not working they were trying to cool a room with warm humid air making them work overtime. Also because of the door and sliding door not being sealed there were black Beatles dead all over the floor by the entrances. I would go back and try again, because I know the hotel has awesome fold and history, but this was an all round bad experience. I hope they get these issues resolved.
Tino
Tino (2 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2023年5月30日
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2023年5月29日
Over priced for an old resort
Room didnt cool down, water pressure was low and the elevator broke. Didnt help that we were on the 7th floor so that was fun.