Great position for Theatre land and restaurants, surprised how quiet it was, upgraded to club room and that was nice
Gary
Gary (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月12日
Ok
Paid £20 extra for upgrade. Not really worth it, had a view of the bins and air conditioning system.
Stephen
Stephen (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月11日
Excellent hotel
Very clean room with comfortable bed.
Staff were all very friendly
Moyra
Moyra (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月9日
David
David (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月6日
Riscaldamento bagno rotto. No shower gel. Niente zucchero per caffé. Camera piccola (326) letto per ragazzi fragile e scomodo
Marzio
Marzio (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月5日
Sentralt hotell midt i Covent garden. Kort avstand til ulike show. Mange gode restauranter i nærheten og kort vei ned til elven. Vi likte hotellet godt.
Solveig
Solveig (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月3日
Beds
The comfort level of the mattress was hard compared to Hilton hotels in the USA.
cathy
cathy (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月29日
Conforto
Embora minha reserva fosse para quarto queen, a cama disponibilizada era tamanho casal. Super pequena de modo a prejudicar a qualidade da hospedagem
Thiago
Thiago (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月28日
真實旅客
3 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月22日
Dan
Dan (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月22日
Average place with a name!
Check in was 3pm, we arrived at 12.30 and they said the rooms weren't ready, but we would be on a first come basis. At 3pm the room stilll wasnt ready. 1st night the room was cleaned, they said we had the do not disturb sign up, which was totally false. Service was ok, nothing great! Wouldn't go back
Mark
Mark (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月18日
Charmaine
Charmaine (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月14日
Impressed from Vancouver
I was impressed by the whole hotel. From front staff to bell captains. Rooms very clean. However, the restaurant could have been a little better. Too much dressing on the salad. The hotel was beautifully decorated for the holidays. Loved the all spice cinnamon fragrance of the lobby.
Wendy
Wendy (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月10日
Fantastic service
David
David (7 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月9日
Not worth the money
I was really excited to stay at this world famous hotel but never expected to have such a terrible stay. The bed was so hard I was in pain. I tried lying on top of the duvet but it was so thin it made no difference. I ended up folding it in half and sleeping on top of it under 2 dressing gowns as there was no spare bedding in the wardrobe. When I complained in the morning I was told that they were surprised as the beds were brand new. Also there was no decaffeinated tea or coffee available in my room and they couldn’t find any. The room service is extremely slow and they charge you again for breakfast if it’s in your room as you have to eat downstairs.
MARIAN
MARIAN (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月5日
真實旅客
3 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月4日
Dave
Dave (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月3日
Yeri çok güzel, Covent Garden’a birkaç dakika. Kahvaltı büfesi zengin. Çalışanlar çok güleryüzlü ve yardımsever. Memnun ayrıldık.
ipek
ipek (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月2日
Disappointed
Service was poor overall… wrong order for breakfast on 2 out of 3 days. Staff attitude poor generally except for reception staff and Scottish door man who were good.
Room was clean and well presented but attention to detail poor… eg no milk for tea/coffee tray, open and empty biscuit packet on tray on first day, rubbish in bin from previous guest. Requests re room not fulfilled.
We paid for an upgrade which allowed entry to executive suite but only managed to get in once over 3 days as it was full. Hotel bar/lobby also impossible to get into as full… overall disappointing…