Not good when a fat old lady has to climb in windo
The key card kept losing its code. The final time was at 2am after getting my boyfriend to the airport. Night staff said the computer didn't show me as a guest and wouldn't rekey my card. I asked "So then, where should I sleep till morning staff comes" reply was "I don't know" there was no offer to try and figure out the situation and no offer to have a seat in the check in area. I was not in the mood to fight it out with person and had remembered i left a bathroom window open so politly walked away. After spending too much time trying to awake problem solving and entering through the bathroom window i was now stuck in my room unable to leave to get me keys until my boyfriend landed m and was able to call management. With all times lost i now needed a late check out, which they seam to have a policy on not giving late check outs, if they do is only for 1 hour. When asking for extra time i was told they would charge me another days stay. I pushed the fact that i had been locked out for most of the we hours in the morning the clerk then went to ask Management who finally ok'ed extra time. Key card kept turning off making check out even slower and harder. While waiting for security to come open the door for my final trip to the car it was said the computer takes out previous guest names real early and that is possibly why i couldn't get a rekey at 2am.
Love
Love (5 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月26日
Edward
Edward (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月25日
Was good outside of the strike across the street going 24/7 so hard to sleep
真實旅客
5 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2024年11月25日
valentina
valentina (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月25日
Good, but wouldn't let me shorten 4 day stay to 3...
. pretty mean....
James
James (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月25日
Roy
Roy (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月19日
Used to be good
It was very loud. Even though i had the do not disturb sign up everyday they would still knock and attempt to come in and i would get woken up. People just leave tons of trash in front of their door and food was all across the hall walking in. Stayed here before and it was good this experience wasnt the best. And they did a deposit of 75$ a day and i never had that before so i have over 300$ that i have to wait for them to release.
Lynn
Lynn (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月18日
Jasmie
Jasmie (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月18日
Luis
Luis (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月16日
Dallas
Dallas (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月15日
It was great atmosphere, if was summer it probably would have been different we enjoyed the heated pool in November
JENNIFER
JENNIFER (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月14日
Stephen R
Stephen R (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月14日
Debit the double amount
Alexis charged me twice the room rent. I had given credit card for authorization, however they debitted me twice
Riyaz
Riyaz (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月13日
Kelly
Kelly (10 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月12日
Not bad
Mitchell
Mitchell (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月11日
Not terrible but not very good either.
The overall cleanliness and condition were not great. Will not be staying there again.
jack
jack (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月6日
Advertising as a resort is a joke, no cutlery, crockery, glasses, not even a bottle opener!
Bathroom sink drain clogged, windows secured closed or really difficult to open. Would not recommend, way over priced.