The ac was broken and they offered to move us rooms but the last night there
Paul
Paul (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月17日
Nancy
Nancy (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月9日
MICHAEL
MICHAEL (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月6日
Voyage Novembre 2024.
Chaque année je réserve cet hôtel, voir 1 à 2 fois par an.
Cette année je suis un peu déçu des chambres et du service.
Nous avons réservé 3 chambres et sur les 3 il y a eu 2 chambres qui étaient sale à notre arrivée les toilettes ne fonctionnait pas correctement…pour le ménage on devait faire une demande à la réception sinon les chambre pouvaient rester sans ménage.
Ce que j’ai apprécié dans cet hôtel c’est la sécurité et le calme.
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024年12月2日
Was good. I will recommend if you looking for something that you and your family need to place to stay . Then go somewhere daytime. Specially if you and family are going to (Knott’s Berry Farm) just walking distance.
Elizabeth
Elizabeth (3 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月2日
Pas recommandée
Je ne suis pas satisfaite de L'hôtel pour le prix payer et ne sont pas flexible pour les inconvénients dans les chambres. Je n'y retournerai pas.
GERALDINE
GERALDINE (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月1日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月1日
Emmanuel
Emmanuel (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月30日
Diane
Diane (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月30日
Victor
Victor (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月29日
Heather
Heather (6 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月28日
WORST PLACE EVER!!!!!!!
As soon as I arrived I tried to get onto the WiFi and was unable to. I went to the front desk and was met with apathy from the front desk clerk. I asked for a refund so I could go to a hotel that had Wifi and she refused saying only a manger could do that. I contacted Hotels.com and you guys called and she lied and said it was fixed it never was. In the morning I went to the front desk again and the new front desk clerk said she also could not give me a refund and only the manager that doesn't ever work can do that. I contacted Hotels.com again and you guys aid you would handle it by today which also never happened. I want my refund aND i WANT IT NOW!!!!!!
Edwin
Edwin (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月27日
GERALDINE
GERALDINE (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月25日
For a one night stay, it was good. Didn’t like the deposit I had to leave after already paying through hotels.com
Vanessa
Vanessa (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月25日
Super nice front desk staff!!
My husband and I were in town for a concert and stayed here for one night. The hotel itself looks like it is in need of an upgrade. The room was clean when we entered. It was at a comfortable temperature which was wonderful coming in from the cold. There was a few hairs in the bathroom; on the floor, in the shower, and on a few of the towels. One of the towels were soiled. Looked like someone used the towel to wipe their makeup off their face :/ bed was clean. Sheets were fresh. No hair on the bed. Staff at the front were super super nice. Very friendly. Housekeeping not so much. It wasn't even 11am and she was knocking on our door wondering when we were going to check out. This hotel is in a perfect location with many things in walking distance. It would be a good place to stay if you have a family. There is ample space for everyone in the room.
Brianne
Brianne (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月24日
Ryan
Ryan (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月19日
Sarah
Sarah (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月18日
Don’t stay here
The room was definitely outdated and had a old stale smell and the sheets weren’t clean at all was blind sided by the deposit $150 if cash $200 for this room definitely not worth it
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月14日
Jacob
Jacob (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月12日
DONT DO IT!
It was terrible. Hotels.com should do a better job. This place was dirty, there was mold on the walls, bugs and I think I saw a roach. Really bad. I will never go back..
MARIA
MARIA (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月12日
Jesse
Jesse (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月11日
Eh but it is right next-door to medieval times.
First impression straightaways OK there’s construction going on outside, The lobby looks nice and has a pirates of the Caribbean vibe. One elevator was broken, but the stairs to the second floor were easy access in regards to where our room was at. The room itself needed some TLC. Lots of damaged walls/floors. The couch was falling apart and the pull out bed portion was nothing but springs, very uncomfortable and also had no sheets. I don’t know if the floor is at a slant or not, but the bedside table drawer kept opening on its own. There was a towel left from the previous room occupants hanging outside on the balcony. The biggest plus with staying at this hotel is the walking distance to medieval times.
Felicia
Felicia (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月11日
Amazing. I always stay there when we go to knotts. 3 beds.perfect