The front desk doesn’t know what they are doing. We decided to stay here for the weekend just to relax. I was suppose to get an overnight parking pass when I checked in but didn’t. They don’t forget to charge you for it but may have over looked giving it to you. Then we decided to go out and my key pass doesn’t work on the gate. I had to park and go back to lobby. I see other guest in line for the same reason. Then after outing we get to our room to find out our keycard now doesn’t work on our room. By this time I’m over this place. Had to go back to lobby to recode my keycard. I now see why guests just use other means.
Elizabeth
Elizabeth (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月8日
Christa
Christa (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月1日
Beautiful property
Really beautiful. I would stay there again
Caley
Caley (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月16日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年10月10日
Shaun
Shaun (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月9日
Miguel
Miguel (5 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月6日
Judy
Judy (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月29日
Hotel good, restaurant not so much.
Hotel was nice and comfortable. Would have been nice to be offered choice of building as being far from the amenities was awkward for me.
Restaurant let us down - problems with breakfast (eggs were badly done, by the time they were recooked, rest of breakfast was cold). Offered a vague promise of discount at dinner, which we accepted. It was a 20% discount which was nice, but the menu was very limited and we didn't really like any of the items on offer that much.
Nicole
Nicole (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年9月24日
Jeffrey
Jeffrey (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月12日
Just wow ! People kindness +++++
Annie
Annie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月10日
Darrell
Darrell (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月3日
Gayane
Gayane (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月3日
View was great but restroom no good
Rajinder
Rajinder (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月2日
Staff were all very courteous and helpful
Mary
Mary (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月2日
Was not bad
Emanuel
Emanuel (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月30日
Property was very nice.
Jacquelyn
Jacquelyn (5 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月28日
Michael
Michael (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月18日
Great stay
First stay at Kona Kai had it's issues, but the property was great so we decided to give it a second chance and so glad we did. Wonderful staff and great property. Parking and resort fee's a little high but consistent with area.
Melisa
Melisa (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月17日
Fantastic resort right next to the bay. Environment is so beautiful the pool was great and the middle common area is beautiful. Can’t wait to visit again
Nicholas
Nicholas (6 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月16日
isabella
isabella (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月12日
NEVER again
There was dog feces in the room and even after all this time management is yet to contact me back with how we can handle the situation and all the money wasted after no other accomodations could be offered other than the restaurant credit. The food was cold soggy and not worth the money we would of paid without voucher. Still have to pay off the third party and not worth a single penny.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年8月6日
Nice options for relaxing ( beach, pools) access to bike paths and wonderful rooms
Susan
Susan (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月6日
I loved this property! I would highly recommend and definitely would love to come back and stay here again. We had a short stay, we absolutely enjoyed every moment of it. We stayed in the junior suite in the new building with the view of the harbor and the boats. It was so beautiful during sunset and sunrise. The tub in between the shower and bed was great. We loved the service at the front desk. Amazing property with so many things to do! It was only a 10 min ride to DT San Diego as well!
Rose
Rose (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月5日
The pools were not overcrowded and had plenty of seats. The pool temperature was lovely.
The beach area had plenty of lounge seats with tons of availability (although you cannot swim at the beach). The evening fire pits on the beach were lovely.
Some of the gym equipment was old and in need of repair. The staff were super friendly.