Really bad stuff, the glasses lady at the front desk told me have to come down to use the debit card for incidental or she will call the security to ask me to leave! And btw, I paid the reservation already. Just for incidental card for the extension.
The I would never come back again because of her. Used to live here a lot, but being stupid
peter
peter (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2023年12月30日
I lived in Sonesta lots of time, but it’s getting worse and worse. The attitude of the front desk and reckless knocking door. And the stuffs here seems don’t care their business especially the lady with glasses being very stuburn.
peter
Expedia 真實旅客評價
4/10 一般
2023年11月16日
I’ve been here before, but the service here become horrible. Housekeeper starting to knock the door at 11:00am, and keeps coming even after told the front desk I would renew the room and I did. The front desk would force you to come down no matter you sleep or not just for the incidental charger even you already paid the reservation! ! ! The service is bad as hell and probably one of the worst sonesta I’ve ever lived. Don’t think I would ever come back.
peter
Expedia 真實旅客評價
10/10 完美
2023年10月22日
excellent
Zhuo
Zhuo (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2023年7月16日
舒適、乾淨
Libin
Libin (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2023年4月11日
Tianyi
Tianyi (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2023年3月23日
xxx
xxx (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2022年10月6日
Good
Wen Wen
Wen Wen (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2022年9月16日
其他都不错,但停车需要付费,而且还不便宜,
Ye
Ye (1 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2022年9月11日
Yipu
Yipu (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2022年4月17日
整潔、床墊、枕頭都很舒服
Sy-pin
Sy-pin (1 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2022年3月18日
Wifi is not working at all.
Chen
Chen (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年12月24日
Liliana
Liliana (4 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月21日
jeff
jeff (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月17日
Friendly staff, comfortable room, shuttle from the airport and to nearby office. Coffee maker in my room was not working and they promptly sent up coffee and someone to fix the coffee maker. Printer in the lobby was offline, so the front desk staff printed what I needed.
Stacey
Stacey (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月15日
VERY NICE HOTEL
Everything was great! We had a lovely stay. The room was quiet and the bed was very comfortable.
Paula
Paula (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月5日
Staff service needs improvement
The staff in front desk made mistake in bill and over charged which took a while to resolve. The restaurant staff was not professional and refused to serve guest even with hotel issued breakfast coupon.