Stay was awesome. And I believe George was his name, helped us and set us up with a great room. He even went above and beyond and helped us assure our parking was acceptable.
Lizbeth
Lizbeth (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月3日
Christopher
Christopher (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月2日
Amazing Hotel and location
We love this hotel. Very nice place and perfectly located if your going on a cruise. The staff is amazing! We just love Pablo from El Salvador. He was very friendly, professional, helpful, and he always checked on us to see if we needed anything else. He should be employee of the month. This was an incredible trip and stay at your hotel. We are definitely coming back.
Edward
Edward (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月29日
Fast check in. Friendly staff.
Tamara
Tamara (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月20日
Toni
Toni (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月16日
100% recommend
Amazing service and good location
Bryan
Bryan (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月5日
PAUL
PAUL (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月2日
shahd
shahd (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月1日
Peter
Peter (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月30日
Very nice property and food was good. Would have been nice if they had a actual restaurant on the property instead of just the bar. Spa was great nice hard jets and I liked it being up on the 3rd floor instead of the street level
Joseph
Joseph (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年9月24日
Dissatisfied customer due to leaking AC.
Unfortunately, our AC was leaking from the ceiling. We are trying to get money back because they were unable to accommodate moving to another room. While waiting for them to fix it the housekeeper came and said she’d come back. Needless to say, our room never got cleaned. The trash was full from 2 days worth. The manager Nancy may be calling hotels.com.
Gina
Gina (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月23日
Fun
Lovely stay and great location
Vanessa
Vanessa (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月12日
Maria
Maria (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月7日
Check in staff was wonderful. Hotel was in great location where we could walk to what we wanted to see
Rachelle
Rachelle (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年9月6日
Rather disappointed. Initially given room that wasn’t in service. Nothing in it worked and it wasn’t ready for guests. The next room we were given was nice but a floor above the pool and music played until after midnight and then started before 8 am which made it very difficult to sleep. Also when I went to check out, it there was only one person at the desk and after 10 minutes of waiting for her to get off the phone, I finally had to just walk away. Considering I was standing in front of her, she could have put the person on the phone on hold for the 30 seconds it would take for me to say the room I was checking out of.
Lindsay
Lindsay (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月3日
Karen
Karen (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月25日
Moses
Moses (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月20日
merav
merav (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月12日
I didn't like the parking rate. It was very high. Ialso didn't like the destination passport. It made no sense since they gave us credit for the same amount to use for food and beverage. It's their way of making you spend 3-4 times as much for dining on the premises.