Checked in by staff who cared.Room was spotless and had every creature comfort. Location right opposite a shopping mall. Excellent local restaurants. Very happy stay.
Stephen
Stephen (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月9日
Great stay in Naples
New hotel, clean room, excellent service, good breakfast, daily housekeeping, plenty of parking, close to Marco Island and Naples downtown and beaches.
ALEX
ALEX (6 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月8日
Rooms lacked a dining set, even though they were equipped with kitchenette
Fled to hotel after Hurricane Milton hit the west coast of Florida. Upon checking in I was greeted by Joanna. The desk was extremely busy checking in and answering questions from exhausted and storm weary evacuees. I cannot commend Joanna enough. During this hectic time - Joanna was extremely professional, going above and beyond to deliver excellent customer service all with a comforting smile. I reserved two rooms and both were very clean and well appointed. Something I worried about given the conditions in which we were checking in under.
I’ve been in property management for thirty plus years and I know all too well how stressed people become when dealing with uncertainty. It does not bring out the best in people. This is why I was so impressed with Joanna. She was consistently even while being reassuring. Definitely an asset to your organization. I have found my perfect hotel to ride out the next storm. Thank you for having such a wonderful team in place.
Tonia
Tonia (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月11日
Ivan
Ivan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月11日
Clean and quiet
Staff was friendly, room was clean and quiet.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年10月4日
Clean and modern
Very clean and modern hotel with excellent facilities
Gary
Gary (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月3日
Unfortunate experience.😔
Everything was great with the exception of the smell of mold in the room that caused an immediate allergic reaction and asthma symptoms. Thankfully , had my Benadryl and inhalers with me. This has caused a major asthma flare up. I really loved the staff , hotel and location. I just wish it didn’t have mold in the room. 🙁
Melissa
Melissa (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月26日
Miriam
Miriam (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月22日
Brian
Brian (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月20日
The Best Hotel in Marco Island
Dunielys
Dunielys (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月16日
travis
travis (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月14日
thomas
thomas (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月13日
Perfect hotel
Rainer
Rainer (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月11日
Oren
Oren (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月6日
sergio
sergio (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月5日
Timothy
Timothy (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月3日
真實旅客
3 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月2日
Katherine
Katherine (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月24日
Good
Armando
Armando (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月24日
Jo Ellie
Jo Ellie (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月23日
Very helpful staff. Excellent Breakfast. One of the best values in the area.