We stayed in this hotel for 6 nights. I would expect a better service for a hotel charges average $400 a night. No room cleaning unless you request. Only trash pick up and new towels. They dont make beds unless you request it. Overpriced old hotel. Hotels.com also did a poor job when i wanted to check out earlier. They hold me 12 hours on hold in their chat room (as platinum member) and they absolutely fixed nothing. I recommend everyone to book their room directly with hotels. Dont use these agencies. Hotels they dont help you because you are not their customer. You are hotels.com (Expedia) customer. And Expedia dont do anything for you unless they get it from the hotel. So why deal with middle man. I do use hotels.com for 20 years and i booked 30+ bookings with every year. This is my advice. Look at the price here and book directly with hotel..
omer
omer (6 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 15 日
The stay was OK. The prices are a lot higher than they should be and we had an AC unit ticked all night. Rooms need to be deep cleaned
Vicky
Vicky (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 29 日
Rodrick
Rodrick (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 25 日
Sheila
Sheila (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 21 日
Lauren
Lauren (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 16 日
Good Family Getaway
The convenience of the water park and other entertainment to the lodging was nice, however, the quick serve restaurants were overpriced and some of the entertainment and food offered an experience most akin to a carnival than a family resort. The employees that we encountered in the waterpark were all attentive and engaged.
Jarrod
Jarrod (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 14 日
Kniya
Kniya (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 28 日
Tired rooms, food not great but lifeguard s and fa
The food (in pool area) quality has fallen since last visit. Having to kiosk order is a real pain and the drink cup with its ‘scan and gulp’ was horrible. I get that people double dip on soda but hire a couple more high schoolers for drink police.
Close to 30 dollars per day for breakfast buffet for an adult is nuts. All I wanted was a cup of coffee and fruit.
Rooms are getting pretty tired-our 10 year old remarked about the wear!
On the plus side-we had fun together. Child still liked the wand adventure in the halls, glow party at night and pools. (Outdoor pool still under repair as it was last visit a couple years ago..?)
The lifeguards really are worth their pay. We saw 3 times where they hopped into the water and take care of a situation before it got dangerous! Much thanks to their training!!!
Mavis
Mavis (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 27 日
Manuel
Manuel (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 24 日
Lovely
Leslie
Leslie (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 22 日
Hayoung
Hayoung (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 19 日
Joseph
Joseph (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 18 日
Took over an hour to check in. Then they gave me someone else's room. Took another 30 minutes to fix that. Then dinner took over an hour and was 200 dollars. And not right order or good.
Pam
Pam (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 18 日
.
JoAnna
JoAnna (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 16 日
Jose
Jose (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 13 日
Demetrius
Demetrius (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 10 日
Great family time
ELIEZER
ELIEZER (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 5 月 10 日
Rolanda
Rolanda (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 9 日
The only negative thing i could say is that the waterpark closes at 8. For the price to stay here, i would expect it to stay open until at least 10. There are adults and older children who would enjoy being able to experience this, after the younger children are asleep/ready for bed.
Brittany
Brittany (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 9 日
Very nice I’m going back me and my family enjoyed
Vickie
Vickie (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 8 日
Took my 2 kids , they could live in the water park !!
It was my 2nd time going there. Really good place if you want to enjoy the water park is really the main thing food is kind of pricey so we usually go off property but everything else is ok .
Keven
Keven (1 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2025 年 5 月 7 日
Disappointing
Disappointing.
Cost to park
Cost for resort fee
Cost for the child to participate in activities
Cost for requested later check out when check in is at 4pm
Beds are small
Rooms are disappointing and not special in any way, but they are marketed as if they are.
Check in was poor