Fridge is not working, call front desk on day one but no one come to fix it
Wall is extremely thin, can exactly here the song, tv and what people talking from next room
Water leaking in bathroom basin, ground is all wet. Called at morning but again no one come till night time, call front desk again and someone came
Towel not looks clean, with stain and grey in colour
Not worth to pay at such rate for this poor hotel
Location is in central Penang,
The room is in decent size, clean and comfortable. Hotel even provides a massage chair in the room
Eileen
Eileen (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2018年2月18日
Nice and clean hotel
The hotel staff is very nice and friendly. The room is spacious. I really like the massage chair in the room. It is comfortable. The breakfast buffet is quite tasty with decent selection. The location is closed to Georgetown. Overall highly recommended.
Everything is fine except we have no hot water on our first night but the female staff who had apology to us and sent us some souvenirs of their hotels ! So we were happy about her good manner and service finally .....She did a good job and I would come here again in my next stay ,too !!!