In room facilities are good and room size spacious ( we are in a family suites) but entertainment facilities are either too small ( the swimming pool) or always broken down ( billiards and table tennis ), which is not supposed to be for a Hilton, even in the Double Tree category! House keeping is helpful in providing down pillows and room make up are done properly. Good variety of food and super nice manager ( Baiharn ? ) at breakfast but cost too much for room services meal! Over experience is, pick this Hilton at Penang, as no better choice, really!!!!