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Park Hyatt Hangzhou

4.5 star property
Luxury Hangzhou hotel with indoor pool, connected to a shopping centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Park Hyatt Hangzhou

Lobby
Terrace/patio
Exterior
Premium bedding, minibar, in-room safe, desk
Miscellaneous

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Electric vehicle charging point
    Electric vehicle charging point
  • Bar
    Bar
  • Pool
    Pool
  • Non-smoking
    Non-smoking
  • Connecting rooms available
    Connecting rooms available
  • Gym
    Gym
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness centre
  • 24-hour room service
  • Conference centre
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
Feel at home
  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Separate bath and shower
  • Cable/satellite TV service
  • Terrace
The price is HK$1,830
HK$2,134 total
includes taxes & fees
4 Dec - 5 Dec

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 1 King Bed (Mountain View)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Mountain View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Designer toiletries
  • 55 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Designer toiletries
  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, River View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, River View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Designer toiletries
  • 63 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Designer toiletries
  • 63 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Designer toiletries
  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, River View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Designer toiletries
  • 55 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, River View

View from room

Room, 2 Single Beds, River View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Designer toiletries
  • 55 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Designer toiletries
  • 55 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Designer toiletries
  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Park, Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Park, Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
  • 100 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Conrad Hangzhou
Pool
Spa
Free parking
Internet access
9.8 out of 10, Exceptional, (58)
The price is HK$1,117
HK$1,302 total
includes taxes & fees
25 Nov - 26 Nov
Conrad Hangzhou
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About the area

Map
No. 1366 Qianjiang Road, Hangzhou, Zhejiang, 310020

What's nearby

  • MIXC Mall - 4 min walk - 0.4 km
  • Hangzhou Grand Theatre - 12 min walk - 1.0 km
  • Hangzhou Olympic Sports Center - 5 min drive - 5.4 km
  • West Lake - 5 min drive - 5.5 km
  • Hangzhou China Silk Town - 7 min drive - 6.4 km

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 27 min drive
  • Hangzhou Station - 5 min drive
  • East Railway Station (East Square) Station - 7 min drive
  • South Railway Station - 14 min drive
  • Jiangjin Road Station - 3 min walk
  • Xinye Road Station - 7 min walk
  • Citizen Center Metro Station - 9 min walk

Restaurants

  • ‪怡乡春竹 - ‬5 min walk
  • ‪麦当劳 - ‬8 min walk
  • ‪快乐厨房 - ‬7 min walk
  • ‪金弟茶室 - ‬5 min walk
  • ‪莱约小筑 - ‬7 min walk

About this property

Park Hyatt Hangzhou

Featuring a rooftop terrace, Park Hyatt Hangzhou puts you within a 10-minute drive of West Lake. You can splash around at the indoor pool, visit one of the 3 restaurants for a bite to eat or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a 24-hour fitness centre, a fitness centre and a terrace. The property is only a short walk to public transportation: Jiangjin Road Station is 3 minutes and Xinye Road Station is 7 minutes.

Languages

Chinese (Mandarin), English

At a glance

Hotel size

  • 237 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • 24-hour room service

Working away

  • Meeting rooms
  • Conference centre (9849 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fireplace in reception
  • 24-hour fitness centre
  • An indoor pool
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Grab bar near toilet

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Children's slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Deep-soaking bath
  • Separate bath and shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Restaurant dining guide

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 218 for adults and CNY 108 for children

Children & extra beds

  • Rollaway beds are available for CNY 408.0 per day

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and outdoor lighting on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Park Hyatt Hangzhou Hotel
Park Hyatt Hangzhou Hangzhou
Park Hyatt Hangzhou Hotel Hangzhou

Frequently asked questions

Does Park Hyatt Hangzhou offer free cancellation for a full refund?
Yes, Park Hyatt Hangzhou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Park Hyatt Hangzhou?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Park Hyatt Hangzhou?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Park Hyatt Hangzhou?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Park Hyatt Hangzhou?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Park Hyatt Hangzhou and nearby?
Park Hyatt Hangzhou has an indoor pool and a 24-hour fitness centre.
Are there restaurants at or near Park Hyatt Hangzhou?
Yes, there are 3 on-site restaurants.
Does Park Hyatt Hangzhou have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Park Hyatt Hangzhou like?
Park Hyatt Hangzhou is in Jianggan, a short 3-minute walk from Jiangjin Road Station and 12 minutes' walk from Hangzhou Grand Theatre.

Park Hyatt Hangzhou Reviews

Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.2/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Peter, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Boyu, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Ren, 2-night trip
Verified Expedia guest review

8/10 Very good

Eugene Pio P S, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Shaoqi, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The place is well-planned and very convenient for everywhere. Breakfast included serves very nice meals and drinks there. Further, please do try the Chinese restaurant located at 37 floor and enjoy the boundless swimming pool and fancy gym facilities at 35 floor. Last but not least, I really like the hotel service. The hotel kindly extended our check-out time.
Lillian, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Chung Lai Eugene, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

this hotel has wonderful breakfast, great bed, excellent room very clean and calm
6-night business trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

Service! Service! Service! First class! Located in a traveler friendly neighborhood, safe and convenient. Easy to reach the major tourist attraction-West Lake; as well as the transportation centers. Local cuisine is delicious. The famous Chinese silk products are readily available. Only a short distance ride to the international airport.
Michael, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

The room was big, we love the gym and restaurant on 48th floor. Food was excellent! Perfect for our staycation!
3-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Archie, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Jason, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Nice room and comfy. Staff friendly. Chinese restaurant ssrves good food. However, lobby lounge’s lady singer is disappointing. Bad attitude.
J, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Nice design, good service , very nice room, will stay at Park Hyatt again !
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

10/10 Exceptional

Fabulous hotel
We were impressed once we stepped out of the taxi. The team at the driveway are so helpful. And the design of the arrival experience to the lobby is a hit on our senses, sets the tone on what to expect of our next few nights here. Check-in was smooth and the room is simply fabulous. Very spacious, very comfortable. Love the room design. Thomas at the concierge is definitely to be commended. He gives us various options of things to do for the next few days, answers our questions patiently and gives us his full attention while attending to us. He even remembers our pickup times without needing to check when we are unsure the next day! The team at the Park Hyatt Hangzhou really makes our few days memorable.
elleen, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Luxurious stay
This Park Hyatt location was newly opened last year. Facilities are very new and luxurious as always with Park Hyatt hotels. Location is not ideal for tourists as it's located in the financial district and slightly far from attractions. Most taxi drivers decline to drive there, making it very difficult to get back.
Gwen, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Wonderful hotel
It was a very good hotel
Verified Hotels.com guest review

10/10 Exceptional

New and great! Nice staff and restaurant. Can't say Enuf good things about it! Bob
Verified Expedia guest review

10/10 Exceptional

Verified Hotels.com guest review

10/10 Exceptional

Love everything of my stay
This is the best hotel I stayed. Very big room with great amenities. The hotel is not 100% done yet. I'm sure the guest's experience will be better after all the amenities are ready for the guest to enjoy with.
Verified Expedia guest review

6/10 Good

Shuk Han Kimi, 2-night trip
Verified Hotels.com guest review

6/10 Good

Service at pool
The staff at swimming pool who was lighting the candle around the pool was very poor attitude. She literally bang the door of each candle holder and made so much noise to a point I need to leave the pool. I think that's what she wanted to do. To get rid of all the guests at pool. I did not expect such level of service at park hyatt at all.
Mei, 3-night family trip
Verified Hotels.com guest review