Hot tub is out of order and has been for months now but is amenity on website. It was the reason we chose the hotel.
Mattress on bed was horrible. I could feel the metal from the platform.
Multiple guests also complained about ice on sidewalks even though they had buckets of ice melt by exit doors. I think they expect guests to do it
steven
steven (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月2日
Israel
Israel (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月3日
Ricky
Ricky (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月27日
Roxanne
Roxanne (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月25日
The bed frames were noisy...not enough to wake anyone up, but enough to find very annoying. The parking lot and driveway could have used a little more plowing/salting.
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2025年1月14日
Demarcus
Demarcus (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月11日
Ricky
Ricky (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月30日
Okay for overnight stay at reasonable price
Dirty worn carpet in stairways. Bathroom cleanliness not up to par. No elevator to get to second floor. Warm breakfast was satisfactory with fresh fruit and yogurt.
Paulette
Paulette (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月22日
Deanna
Deanna (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月19日
Disappointing but decent
The hotel itself is pretty nice. Was a disappointment to get there and see the hot tub not working. When we went to go swimming the pool area was freezing cold. We asked if it was supposed to be that way and were told no but the owners are the only ones that can adjust the heat.
Bethany
Bethany (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月17日
Jeffrey
Jeffrey (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月10日
Jeffrey
Jeffrey (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月9日
Lacey
Lacey (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月1日
Best Western Dunkirk NY Snow Job
We didn’t plan on staying at Best Western in Dunkirk NY but were forced to exit I-90 west bound due to closure of freeway due to snow storm. The short notice booking charge for first night was $300.00 CAD and second night $198.00 USD plus tax for an average room.with kingsize bed. Honestly the pricing was ridiculously expensive but no choice due to weather
David
David (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月26日
Jeffrey
Jeffrey (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月26日
This was the most I have ever paid for such a mediocre hotel room. Carpet was stained and ripped, mattresses were old and you could feel the springs, there was an unidentified black stain above the shower, etc. I do not recommend it
Marie-Soleil
Marie-Soleil (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月22日
Nice for an overnight. Quick stop on and off tollway.
Sharon
Sharon (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年11月17日
Veronica
Veronica (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月10日
Great stay, fussy grandma at the front desk!!!
Great place to stay, HOWEVER the lady at the front desk chased me into the parking lot fussing about my keys, which were in my room for pickup. Chill out fussy grandma, don't chase guests out to their car in the AM. You were a negative note on a great stay!
Jason
Jason (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月5日
I did not find it a good value for the cost. Stained carpets and floors were terrible. Pool was closed. Not a well maintained building.
David
David (2 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年10月28日
The location is great. The Best Western is clean and the facilities are nice. Hot breakfast food is not so great, but overall, we are happy with our stay.
Veronica
Veronica (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年10月28日
Needs new bed but other things ok. Staff friendly and helpful.