Emotion&stress,PTSD,family,4mo great grand put out
Everything was good when I checked in until the next day. I have a service dog which I mentioned the first day I checked in. And signed a paper and have paperwork myself.. the next day I was feeding my dog and walking him and the housekeeper people which the housekeeping guy told her as she told me I had to check out and me and my family was from out of town. She did it in a very nasty ways, that I didn’t get to show her my paperwork, his paperwork. The people at the front desk was nice and respectful the housekeeper on that first shift I guess there was her family and kids.She had working there and the kids look under age. if she’s the supervisor, she’s a very nasty person and disrespect. how will you be calling owners and anybody else that I need to talk to? I went to another place and they treated me with respect and accept my dog.
Shirley
Shirley (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 19 日
Doris
Doris (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 18 日
Paula
Paula (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 7 日
Jean Carlos
Jean Carlos (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 4 日
Steven
Steven (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 2 日
Katherine
Katherine (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 30 日
Overrated hotel....disappointed
I checked in late at night and was ready to rest in my room. I set my ipad and phone on the bedside table to discover later that their was an oily substance on the table. There were stains on the carpet and the covering on the table was peeling off. When we went to the pool the next morning, the exterior door was propped open allowing insects into the building.
Daniel
Daniel (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 22 日
Trenaz
Trenaz (4 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 21 日
I booked a king suite but got a regular king room.
Trellis
Trellis (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 10 日
Not the best customer service.
Front desk person was not helpful. Air conditioner was loud due to a stick stuck in the blade alnight. No urgency to fix anything. On the plus side the eggs were real at breakfast.
Holly
Holly (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 8 日
Wonderful, restful stay
The check in was so easy and friendly! The room was spacious and comfortable (although I prefer a harder mattress) and everything was clean and easily accessible. We're sad that we couldn't stay and enjoy the pool or fitness center, but we did get a delicious breakfast!
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 31 日
Do not stay here!
Room was in disgusting poor condition. Particularly the bathroom-no vent fan, door would not even shut due to warping. It would not close by a bout 18 inches. Exposed plumbing pipes & holes. Areas of peeling paint...and more.
Sherry
Sherry (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 14 日
Good service and very pleasant staff.
Ray
Ray (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 12 日
Nice property!
Herman
Herman (11 晚行程)
Orbitz 真實旅客評價
10/10 完美
2025 年 5 月 11 日
Staff was amazing! Front desk greeted me immediately and with a smile! No complaints!
Allysa
Allysa (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 11 日
Luke
Luke (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 5 月 9 日
the housekeeper offered to clean the room on the second day, we asked for it until the next day, but He didn't. He didn't clean our entire stay, and He didn't offer to take out the trash or fresh towels.
John
John (3 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 5 月 4 日
Diana
Diana (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 29 日
matthew
matthew (2 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 28 日
I had a reservation for a nonsmoking room. Upon check-in, the room smelled horrible, like smoke. I went to the front desk to get my room changed. They were nice to change my room, BUT the next room smelled horrible also, like smoke. I wouldnt recommend this hotel due to the smell of smoke in the rooms, especially if you arent wanting to smell it.