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Ruiz Milán Hotel

2.5 star property
Waterfront hotel with indoor pool, near Malecón de Veracruz

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Photo gallery for Ruiz Milán Hotel

1 bedroom, iron/ironing board, free WiFi, alarm clocks
Exterior
Indoor pool, pool loungers
Lobby sitting area
Lobby
Experience the vibrant spirit of Veracruz at Ruiz Milán Hotel, where an indoor pool and sun loungers await. Discover a playground for kids and an arcade/game room for adults, while staying connected with in-room WiFi. The helpful staff has left a lasting impression on previous guests.

Reviews

7.0 out of 10
Good

Popular amenities

  • Airport transfer
  • Parking available
  • Pool
  • Laundry facilities
  • Non-smoking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Indoor pool
  • Room service
  • Airport drop-off service
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Wedding services
  • Tour/ticket assistance
  • Porter/bellhop

Feel at home (6)

  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry facilities
  • Lift
  • Limited on-site parking
  • Indoor swimming pools

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

1 bedroom, iron/ironing board, free WiFi, alarm clocks

Standard Double Room

8.0 out of 10
Very good
(9 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Private bathroom
Free bottled water
Satellite channels
Desk
  • 6 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 2 Double Beds, Partial Sea View

1 bedroom, iron/ironing board, free WiFi, alarm clocks

Double Room, 2 Double Beds, Partial Sea View

Highlights

Air conditioning
LCD TV
Separate bedroom
Free bottled water
Satellite channels
Desk
Daily housekeeping
  • 8 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room

1 bedroom, iron/ironing board, free WiFi, alarm clocks

Executive Room

Highlights

Air conditioning
LCD TV
Separate bedroom
Premium bedding
Free bottled water
Satellite channels
Desk
Daily housekeeping
  • 7 sq m
  • Sleeps 4
  • 2 Double Beds

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Front of property

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About the area

Map
Paseo del Malecón esq. Gómez Farias, Veracruz, VER, 91700

What's nearby

  • Veracruz Harbour - 2 min walk - 0.2 km
  • Zócalo - 2 min walk - 0.2 km
  • Malecón de Veracruz - 2 min walk - 0.2 km
  • Veracruz Cathedral - 3 min walk - 0.3 km
  • Veracruz Aquarium - 2 min drive - 2.3 km

Getting around

  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 29 min drive
  • Veracruz Central Station - 9 min walk
  • Airport drop-off service

Restaurants

  • ‪Gran Café de la Parroquia - Malecón - ‬1 min walk
  • ‪Restaurant "El condimento" del Hotel Emporio - ‬3 min walk
  • ‪Sunset Coffee & Beers - ‬3 min walk
  • ‪Plaza gastronómica el refugios del pescador - ‬2 min walk
  • ‪Restaurante Bar Regis - ‬4 min walk

About this property

Ruiz Milán Hotel

Ruiz Milán Hotel puts you a short five-minute drive from Veracruz Harbour and Veracruz Aquarium. Also, Plaza Las Americas Shopping Mall and World Trade Center Veracruz are within a short drive.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 98 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 1 PM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site parking is limited
    • Off-site parking within 656 ft (MXN 85.00 per night)
DONE

Transfers

    • Airport drop-off on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Room service

What to do

  • Ping pong

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Wedding services
  • Porter/bellhop
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • An indoor pool
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 51
  • Wheelchair-accessible path to lift
  • Front entrance ramp
  • Well-lit path to entrance
  • 2 steps to reach property

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Alarm clock

Freshen up

  • Shower only
  • Hairdryer (on request)
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 300 per vehicle. Maximum occupancy 4
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to March 6 2024 (dates subject to change):
  • Dining venue(s)

Children & extra beds

  • Airport shuttle service for children up to age 11 costs MXN 300

Parking

  • Parking is available nearby and costs MXN 85.00 per night (656 ft away)

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Ruiz Milán Hotel Veracruz
Ruiz Milán Hotel
Ruiz Milán Veracruz
Ruiz Milán
Ruiz Milán Hotel Hotel
Ruiz Milán Hotel Veracruz
Ruiz Milán Hotel Hotel Veracruz

Frequently asked questions

Does Ruiz Milán Hotel offer free cancellation for a full refund?

Yes, Ruiz Milán Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Ruiz Milán Hotel?

Yes, there's an indoor pool.

Are pets allowed at Ruiz Milán Hotel?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Ruiz Milán Hotel?

Yes. Parking spaces may be limited.

Is an airport shuttle service offered by Ruiz Milán Hotel?

Yes, a shuttle from the hotel to the airport is available. The charge is MXN 300 per vehicle.

What are the check-in and check-out times at Ruiz Milán Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 1 PM. Late check-out is available for a charge (subject to availability).

Is there an on-site casino at Ruiz Milán Hotel?

No, this hotel doesn't have a casino, but Casino Codere Boca del Río (9-min drive) and Big Bola Casino (10-min drive) are both nearby.

What is there to do at Ruiz Milán Hotel and nearby?

Ruiz Milán Hotel has an indoor pool.

What's the area around Ruiz Milán Hotel like?

Ruiz Milán Hotel is located on the waterfront in Malecon, a short 9-minute walk from Veracruz Central Station and 2 minutes' walk from Veracruz Harbour.

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Ruiz Milán Hotel Reviews

Reviews

7.0

Good

7.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

No
christian jordan, 1-night trip

8/10 Good

Cheap and close to zocalo, restaurants, bars, tours, coffee shops (everything) Staff very friendly and helpful Definitely will recommend to friends
Ciro, 3-night trip

4/10 Poor

Wonderful staff and fantastic location but this is a 2-star hotel. You get what you pay for. You may get mould on walls, only half the light fixtures working and a cockroach on your bed as we did. And we supposedly got a renovated room. So if you’re looking for practical this is your place but not ideal for else. Also when you’re next to the main plaza you also get all the public activity inside your room!
Ana Francisca, 4-night trip

4/10 Poor

It is in a great location, two blocks from the zocalo, right in front of the malecon and point of interest, and 30 mins from airport. Unfortunately, the room don’t look clean, very uncomfortable pillows, linen look dirty, and the front desk is not welcoming.

2/10 Terrible

Great location! This hotel is located right in front of the Malecon, a couple blocks from the Zocalo. unfortunately, the rooms conditions are old and dirty looking (there is mold in the bathrooms). The pillows are in really bad condition. Also, be careful with the shower, the hot water is boiling!
Maria, 1-night trip

10/10 Excellent

The facilities need updating. We had great customer service, staff are all very helpful. They turned a bad trip into a good one. They accept payments with expedia which was nice because my card was not present due to extenuating circumstances. We were left with minimal cash, no id, and the reservation we made at a different "fancier" location wouldnt help at all. The other place denied any work arounds which was awful coming from out of the country and basically at a loss with not much to work with.
Celedonio, 1-night trip

2/10 Terrible

There was a terrible days in this hotel, we needed to look for another hotel because in this place we didn’t find the Service that they were offering online. The actitude of the girls that were in recepción were rude and they show us a very bar disposition to solve the problems we face there.
Elizabeth, 6-night trip

2/10 Terrible

DO NOT stay in this hotel. This place is very DIRTY so much even words like …undermine how badly I get like I was getting a new disease each night I took a shower and slept in this swamp. Very low standard. Towels are very old - came in grey color with a lot of spots, patches!!, and fringes. Bathrooms and toilets are filthy - when taking a shower, water leaked out making floor wet. Sewage smell is almost always in the bathrooms. Only one bar of soap, one small shampoo envelope, and one water bottle were given to a room with 4 customers. No floor mats/no hand towels were provided. Some bath towels provided were like those ones would use to clean floor at home - not to touch our bodies. Pillows and even mattresses smelled. This hotel gives me bad impression of the City of Veracruz - how below standard ones may live in this city since this hotel located in the prime area is very sub-standard with a high price we paid. We wanted to move but did not want to lose our money so we took a deep breath and stayed.... Cleaning was not properly done - some tissue papers still left in the bathroom after daily cleaning. Front desk people were so so - were minimally helpful during some shifts and were really ignorant during some. DO NOT stay in this hotel.
Vatcharapan, 4-night trip

2/10 Terrible

Muy muy mala, es un hotel sucio, hay grietas en las paredes, compramos un par de toallas porque las del hotel están espantosas, huele un poco extraño, no se dejen llevar por las fotos que exhiben en su publicación, no tiene nada que ver con la realidad, no nos hicieron el aseo en una ocasión, el personal es amable en general, pero la propiedad es para no volver nunca. No lo recomiendo para nada, por ese precio hay mejores opciones como el hotel oriente (habitación superior) solo que esta vez no encontramos disponibilidad. Le doy una estrella porque no puedo darle menos
Cuauthli Enrique, 4-night trip

6/10 Okay

Las instalaciones estan viejas y descuidadas, y lo peor que me tocó fue que la señora de la limpieza me tocó para hacer el aseo, le grite que me esperara, y me abrió la puerta, alegando que tienen un horario para limpiar las recámaras, cuando no paso más de 2 minutos de que le contesté que me esperara, me hizo sentir muy incómodo pues estaba vistiéndome cuando abrió, que clase de servicio es ese. PESIMO
Daniel, 2-night trip

8/10 Good

Muy céntrico solo que las instalaciones algo viejitas
Fernando, 3-night trip

10/10 Excellent

Muy buena ubicación
EDGAR NAVA, 5-night trip

8/10 Good

Esta muy vieja no remodelada ,las sábanas muy viejas los controles no sirven y muchas cosas mas
Luis, 7-night trip

4/10 Poor

El lugar parece muy bien y descuidado
Thalia Andrea, 1-night trip

8/10 Good

Buen alojamiento
Alfredo, 1-night trip

2/10 Terrible

Está apestosa horrible ese hotel
gerardo, 2-night trip

8/10 Good

AGUSTIN, 2-night trip

6/10 Okay

Hace falta mejorar las instalaciones
Oscar, 3-night trip

2/10 Terrible

Edgar Ivan, 3-night trip

10/10 Excellent

Excelente servicio
Iliana, 2-night trip

2/10 Terrible

Las sábanas y toallas está terribles, muy manchadas y viejas. A pesar de que pedirnos que las cambiaran, seguían estando pésimas.
BRENDA NOEMI, 1-night trip

10/10 Excellent

Jose Antonio Cocom, 1-night trip

10/10 Excellent

Esmeralda, 2-night trip

10/10 Excellent

Excelente servicio y amabilidad de parte del personal muy limpio
Hugo, 3-night trip

8/10 Good

La recepcionista no es muy amable pero resuelven los temas. El lugar está excelentemente ubicado, perfecto para caminar. Sólo nos dieron un jabón para 3 días y cuando solicitamos otro nos dijeron que no tenían.
Xalli, 3-night trip