Older hotel, well maintained. Pool area was wonderful. Pool was warm. Bedding was clean but mattress was not particularly comfortable. Breakfast offerings were limited-toast and cereal, waffle maker and yogurt. Second day we opted to go out to breakfast.
Susan
Susan (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 14 日
Neil
Neil (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 11 日
Not friendly
Our biggest issue is how the front desk staff handled an issue. My husband's car alarm kept going off during the night. When we went down to ask a question at the front desk about a call from the hotel to my cell phone - no message was left - we were blamed for them having to comp a room for another guest. The woman at the desk said that "we've been calling your room all night". Our room phone did not ring AT ALL. I went back up to the room and checked the room phone - there was no dial tone, which is a safety problem. I went back to the desk to tell them the phone is dead and the desk attendant said "these damn phones never work". I asked if they had considered knocking on the door or calling either of our phone numbers - which they had from the reservation. She said they did not, but restated that they tried calling our room all night. Which clearly was their faulty phones - not us! We were made to feel very unwelcome for something that could have easily been corrected.
Other issues travelers should note: Rooms are described as sound proof. They are definitely not. The deadbolt to our room would not engage. The phone in our room did not work, which in an emergency is a HUGE safety concern.
Michelle
Michelle (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 10 日
Overall Average - good for one night stay
Average good for just one night stay.
Outdated bathroom, furniture & TV
Breakfast is good however the seating furnitures are outdated. Need renovations for sure in order to run the hotel successfully.
Praveen
Praveen (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 10 日
Kenneth
Kenneth (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 10 日
Stephen
Stephen (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 10 日
Very outdated. Beds small room small
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 7 日
Ashley
Ashley (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 5 日
Steve
Steve (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 4 日
Amanda
Amanda (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 2 日
Great!
Great night sleep and Resturant was great also
Cathy
Cathy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 1 日
Very nice stay
The property is gorgeous, staff was friendly and attentive. We stopped off for the night in the middle of a road trip. The indoor pool is really big, if we brought the kids, they would have had a blast. If I have to complain, the bed wasn't superb, but it was good enough.
Jamie
Jamie (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 31 日
The staff was very kind and attentive. The lobby and conference hall are very pretty.
The hotel is older so you can see that in the rooms as they are dated. There are also some minor cosmetic damages in the room I had, which aren't a deal breaker, but it is a reminder of the age and condition. The one thing that I did dislike is the distance you have to travel to reach an elevator. I had two very large bags and had to make a loooooong trek to the elevator and then a similar distance trek to the room! When I didn't have to haul luggage, I could get out of the hotel within 30 seconds using the stairs. I only mention this for others that travel heavily laden, that you should request a first floor room. Free parking was great.
真實旅客
3 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 30 日
Katie
Katie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 21 日
Nice hotel
Nice hotel. Friendly staff. Clean rooms. Excellent food at the Grouse. Clean and busy pool.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 19 日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 13 日
Janet
Janet (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 10 日
Amy
Amy (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 8 日
The only mildly inconvenient aspects of the stay was the pillow quality and the length of time for the room to cool down upon arrival. Service was great. The pool was wonderful and the in house restaurant was excellent. The staff was on their game. Overall an excellent experience.
Kahlin
Kahlin (2 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 6 日
It was good only thing was the hot tub was out of Service
Whitney
Whitney (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 5 日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 3 日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 2 日
highly recommend!
super nice place! a bit dated but fancy, beautiful atrium/pool and spacious room. staff was friendly even though we checked in past midnight :)