Staff was delightful, kind and helpful! Couldn't ask for better. The exterior looks nice and was well-maintained. The pool looked nice, too. Beds were comfortable and bedding and towels were fresh and clean. The physical property desperately needs updating, though. Carpets are threadbare in the hallways, the room doors look beaten up and our shower lever only worked partway. Our room smelled funny ... not a nasty odor, just odd ... guessing it was the HVAC? I'd be tempted to book again just for the lovely staff there (Savanna was especially helpful), but not sure that overcomes the downsides.