6/10 不錯
2025 年 8 月 6 日
Beautiful hotel but bad experience
Disappointed, main floor room that had main hall door on one side and a van parked outside our window that prohibited us from opening our window. Loud on both sides. Event going on and van outside window was loading at 130 in the morning.Family room beds were odd, lights attached to headboards kept you from being able to sit back in bed, they were in the way, could hit your head if slept close to head of bed. Talked with staff in the morning and they apologized for the terrible experience. She tried to give us credit back for our room, but unfortunately because we booked through hotels.com a third-party she did not know how she could compensate us. We paid nearly US$300 for our room that night and I was very disappointed. She promised she would email us in someway shape or form to make it right and I have yet to receive any correspondence.
真實旅客
1 晚家庭旅程
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