When I arrived to this hotel, I found to my great dismay that I booked the wrong date - the day before! But then the hotel management was gracious enough to let me stay anyway, and no additional money was requested. Now this is service and I highly appreciate it. So, service-wise, I would say this is a keeper.
Unfortunately, there is a problem with rooms - the humid smell. Obviously, Shenzhen is very humid (albeit it wasn't on the days I was there). But the air conditioner emitted a bad smell. My colleague in another room also noticed this.
It is too bad. The room was roamy, there was a balcony, the hotel was otherwise relatively comfortable. This is the one and only point that could make the difference. If I were management, this is where I would invest my budget: ensure the air circulation does not have a humid smell.
The area is not much to look at but one doesn't go there for pleasure, just for business, and yes there is one or two alternative restaurants near by.