We were warned by the front desk that the hot water heaters had just been replaced.
They may have been replaced but were not working. My husband drove over 350 miles and just wanted to get a hot shower but that didn't work out for him as there was no hot water.
Belinda
Belinda (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月16日
Horrible service
Horrible service arrived at hotel and no hot water had to find another hotel and only refunded partial inconvienence fee instead of full room rate that we were charged
timothy
timothy (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月16日
Country Inn should pay more attention to the room environment. Even though I have been notified about hot water issues, over all the room conditions were terrible!
Injoo
Injoo (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月14日
John
John (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月13日
Average
Hotel is due for a renovation. Room had a musty/tobacco odor. Furniture was stained and had rips in the fabric. Would find another hotel next time.
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2025年2月12日
Good place to relax
Very nice and clean hotel good customer service
Raymond
Raymond (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月12日
Amanda
Amanda (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月11日
Hotel Nearby
older worn motel, but friendly staff
rosemarie
rosemarie (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月10日
Stay here at your own risk.
The room was quiet and served our needs, but it was less than perfect. The desk lamp had a burnt out light bulb. The front desk did not have a replacement bulb. Only one of the room keys worked, so I took them to the front desk for replacements. Of these two new keys, only one worked. The walls in the room needed painting. The refrigerator motor was noisy. The blackout curtains were usable, but were not hung correctly. The mattress was okay but not great. There were not enough clothes hangers. When we checked in on Friday night we were told there would be no hot water in the hotel until Tuesday. I asked for a discount on the rate, but none was available. I will not stay in this hotel again. Clearly they are not doing necessary maintenance and don't care much about customer happiness.
Daniel
Daniel (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年2月9日
Not good
Where to begin. There was no hot water - we were told this at checkin. But since this was a last minute booking for one night and chose non refundable, we decided to stay. The carpet needed cleaning. The bathtub was dirty. There was no hairdryer, you could see where there used to one on the wall. The mini fridge gurgled all night. I would not call breakfast a buffet, it was very limited.
Catherine
Catherine (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月8日
Serwan
Serwan (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月5日
Went to check in and they advised us no hot water. Since we booked with hotels.com we would have to call them about a refund. It was 7:00pm we did not want to go through all that it should be easier than that. Still pleasant enough stay. Comfortable
Joan
Joan (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年2月5日
No hot water entire night. Night clerk “forgot” to tell us
真實旅客
1 晚行程
Hotels.com 真實旅客評價
4/10 一般
2025年2月3日
Bithiah
Bithiah (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月2日
Not a fan
Our room could have been a lot cleaner. And when we tried to do the breakfast the room was the same way. It was so bad my husband had an allergy attack so we left. I wish we didn’t have to stay there on our way home but we don’t have a choice.
Mary
Mary (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月31日
David
David (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月26日
Don’t stay at this location!!
We have stayed at Country Inn and Suites many, many times and this stay terrible. When we went down to the indoor pool, there was something floating in the water that looked like vomit. I tried to call the front desk 3 times, no answer and went down twice and no one was there to report it to.There was a picture missing on the wall, not enough towels (and did not bring extra), and there were holes in the blackout curtain. Heat did not get above 69 degrees despite trying to set it higher. The room and hallways smelled musty. The pool and hot tub looked dirty and there was a lack of chlorine smell that you find with an indoor pool. Did not bother with the free breakfast. Unfortunately this was a horrible stay all the way around! Not sure I will stay at this chain again.
Linda
Linda (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月21日
Great but lacks mirco cleanng.
Check-in was friendly and efficient. Only complaint is my room could use a micro cleaning. dust boards, door jabs, that type of micro cleaning. Invest in a Magic Sponge.
Frank
Frank (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月21日
Just ok for a quick night
Not the best, not very comfortable, not very clean. The whole hotel needs a good cleaning and updates. The smell of the room when you go in is not good. Pros of the place is that it has a mini fridge and microwave in the room.
Alma
Alma (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月17日
Hortencia
Hortencia (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月12日
Diana
Diana (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月11日
Unsafe parking lot
Price is great. The bed is comfortable.
There was dirty washcloths on the bathroom floor. Yukk!
They also had snow last week and the parking lot was still full of ice and snow. It wasn’t cleaned at all. Our car skidded in the parking lot. They should treat their parking lot better. It just wasn’t safe to walk there!
Cecilia
Cecilia (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月11日
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
8/10 很好
2025年1月10日
The hotel needs more carts. There are only 2 and they need to be replaced. It’s old but clean. Breakfast is hot and good. I have never had a bad stay.