We only stayed for two nights so we could join in family celebrations with our son's family and other family members. We didn't need parking as the family dropped us off or collected us each time. Our room was good with a view over the church/museum and the surroundings. We were only there for breakfast on the two mornings before we left , being collected by or family to drive us back home. Nevertheless our stay was pleasant , the staff very helpful and breakfast successful. Before we left on Sunday morning we found that the washbasin in the room was blocking - no huge problem as we had the shower and we were leaving anyway, but we reported it to the front desk staff who were very pleasant and supportive, offering help straight away. We explained we were leaving for home so didn't need immediate help but she was grateful so she could inform the maintenance staff immediately. A very pleasant staff . Thank you
Carole
Carole (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月24日
Tracey
Tracey (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月23日
Parking is Below Par
A warm welcome from reception and a speedy check-in. The only fault with this hotel is the lack of parking on site. Everything else is absolutely fine, from the helpfulness of staff to the quality of the room.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025年2月18日
CHO JUNG
CHO JUNG (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月17日
Melanie
Melanie (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月17日
Vyckie
Vyckie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月15日
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2025年2月13日
Gregg
Gregg (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月7日
Jyoti
Jyoti (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月29日
Clair
Clair (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月26日
Andrew
Andrew (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月24日
Great service!
The front office staff is wonderful, especially Karolina, Dennisa, Zivile, Diana.
But the air conditioning does not work well. Needs to be sorted out fast.
Of the front desk came to the rescue where infra failed.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年1月19日
Nice hotel in Stevenage
Nice stay at hotel, very clean, staff efficient, shame no parking
Mary
Mary (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月11日
Paul
Paul (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月9日
Good hotel, excellent staff
The front desk staff is always polite and helpful, especially Diana and Karolina during my stay at the hotel.
Great front desk staff, always ready to help. Special mention of Karolina, Lucian, Zivile, Dennisa.
But the hotel needs urgent update.
Jyoti
Jyoti (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月8日
Great staff and the room was very clean comfy beds
Sarah
Sarah (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年12月1日
Christian
Christian (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月1日
Rajeev
Rajeev (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月29日
Tired 4 star hotel needing money spent.
4 star hotel but the rooms are quite tired and need a refurbishment. The bath had mould and bath panel wood was badly swollen due to water damage and this was a premier room. The Tv is tiny especially if you’re trying to watch from your bed. The staff are all very pleasant. I ate in the restaurant and the food was very good. Parking is charged at £12 per night and spaces are very limited.
Derek
Derek (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月24日
Great friendly staff at the front deck. Special mention for Karolina, Diana, Lucian, Zivile who have been amazing and
sorted out the issues very quickly