Arrived at 10pm, departed at 7am. Didn't eat breakfast. Bed and shower were comfortable. In room coffee was better than most.
Catherine
Catherine (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 10 日
Move in Day at UNIT
I was looking for a room near UNT for move-in day and it is either this place or a much more expensive place. I went for the cheaper option thinking I was not going to be there much with moving my daughter into her dorm all day both days of my stay. However, I arrived with a vehicle full of boxes and totes and had to leave it parked in the parking lot like this with NUMEROUS signs all over the parking lot making it clear they were not responsible for lost property or vehicle damage for any car parked in the parking lot. Needless to say, I was very concerned my car would get broken into due to the boxes so I slept very little the first night. By 6am both mornings there were was a constant sound of slamming doors which was odd to me since the door to my room barely closed to touch the frame when I left it to close on its own. But now I have skipped the best part. Upon arriving, I entered the lobby and was immediately greeted with an odor of mildew/mold and chlorine. Then the gentleman checking me in barely spoke to me. When I came in from the side door the door had the electronic box on it for the key card to access however the door just pulled open so it was not locked. This was just as distressing as the parking situation. Once in my room I assessed where my window faced out to so I could move my car where I could watch it over night. The stairwell smelled bad, the hallway to the rooms smelled bad, and my room smelled bad. I ended up having to get some Febreeze
Denise
Denise (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 4 日
Denise
Denise (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 3 日
Denise
Denise (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 2 日
Great service and was happy help with any questions we had. Housekeeping was also very tidy and quick! Shoutout to housekeeping and front desk employees for sure!
Faith
Faith (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 28 日
Clement
Clement (4 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 25 日
When I checked in staff gave a room wasn’t ready wet towels all over the room and total isn’t clean makes feel creepy and not safe staff don’t dress Pro all I can said won’t stay in Comfort in any more. There was one very clean in Seattle airport too
Tony
Tony (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 23 日
Samuel
Samuel (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 23 日
Amalia
Amalia (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 23 日
Chris
Chris (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 21 日
Bad Stay
Nobody was at the counter, when checking in. The man was outside smoking cigarettes.
The desks were dirty and little bugs crawling
Could not sleep at all, the a/c was very loud. Very bad stay. I would like my refund back
Laticia
Laticia (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 20 日
Megan
Megan (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 20 日
Nice stay, some area for improvement also
We had a long stay with family. Hotel was clean and staff was kind and friendly during entire stay. Breakfast had cereal, eggs, sausage, pastries, waffle maker. I wished they would have had cream cheese for toast. They had butter. Coffee was good and hot. Elevator was fine. Swimming pool room temperature was warm. Pool water was warm also. Hot tub was super hot. I like them hot, but I only put my foot in. One of the pool room lights was flickering. My youngest kids enjoyed swimming. My oldest said everything was too warm to be comfortable in the pool area. I think if the pool water or the pool room temperature had been colder it would have been more enjoyable. Only other thing that was a little annoying was the WiFi would sometimes be slow or kick you off. It seems like they have several connections so not sure why. Sometimes my device would remember the user agreement and sometimes I'd have to click it again because it forgot. A Denny's and a Dairy Queen are in walking distance which is a nice benefit. Beds are taller than I'm used to. I'm about 5'3 and I kind of had to hop in bed. Overall we had a nice stay and enjoyed time with family.
Sarah E
Sarah E (6 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 15 日
Worst experience ever
Worst hotel stay of my life! I want to clarify that the only person that was helpful was Aj but unfortunately she was only there for 2 shifts (check in and check out). We planned a 5day stay and booked this hotel bc it was 8min from our event. The room stunk. We had to air it out. By day two we found ants all over the table and desk and outlets staff would not bring us towels or blankets. Breakfast was cold. We finally had to ask for a new room and asked for help moving a cot but was told you can do it yourself it has wheels. New room stunk and was hot. Restroom had broken towel rack and shower knobs. new room bad horrible beds that squeaked and were bumpy. Again staff was not helpful. Finally had to ask to checkout early.
Jennifer Nicole
Jennifer Nicole (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 12 日
Melonie
Melonie (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 11 日
Moldy and smelly
Custer service was terrible tried calling the office to see if we could check in a little early no oneevr answered. We arrived only to find receptionist on a personal call and the guy at yhe front desk quickly told us no and we would not get a fefind and would be charged more if we cancelled we never mentioned cancelling rooms moldy shower moldy beds stained and smelled horrible
真實旅客
1 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 10 日
Dirty room like bed was remade
My room was dirty my bed sheets had a bunch of dirt in them I had one towel and no washcloths to take a shower just a dirty experience
Aliya
Aliya (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 10 日
Luke
Luke (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 8 日
Don’t go there !
Hotel is very old, need complete renovation, staff at check in had horrible attitude and was hostile
Oluwaseun
Oluwaseun (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 7 日
Very nice, cozy bed!
We stayed on the way home from Winstar! Bed was amazing!
Patricia J
Patricia J (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 1 日
Matthew
Matthew (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 25 日
Jordan
Jordan (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 24 日
Very dirty, mold in the sink and tub, large repair patch in the wall that wasn’t painted, filthy headboard, and worst was the absolute smell of the entire building.