I had stayed here the weekend prior to my last stay & had 0 issues with check in. I get here after driving over an hour to be told I didn’t have a reservation booked but I’m steady showing them my emails & receipt confirming I paid through hotels.com. I had to wait in the lobby for about an hour to get that resolved.
Had to call hotels.com to have this addressed. Hotels ended up paying over the phone for the reservation.
I check out but then received a call that the booking was undercharged & tells me I owe more money. Spent another hour or so with hotels.com to get that straightened out. My issue is not with hotels.com. The issue is I booked this hotel 2 days prior to check in & someone at the hotel didn’t do their job by putting in my reservation I assume. Due to this, I will not be back.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 20 日
Don’t advertise what you don’t offer!!
We picked this hotel based on the fact that it says the offer cribs. Upon arrival we were told there are no cribs, no roll-a-way beds, no options period for an infant. We flew into town, so we had no other options. Guy at the desk was no help and offered no apology or explanation. Room was non-refundable or we would have left. Lobby was clean and nice. Hallways were terrible and rundown. Rooms were clean. Tried to figure out where to let our infant sleep with no bed option. But there were no blankets either. She had to sleep on the floor on a tow. Then tried to put our toddler’s milk in the fridge, it was broken and wouldn’t cool. I would have overlooked everything if I weren’t so mad about the false advertising of the crib. Don’t advertise what you don’t offer!!
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 17 日
Jacqueline
Jacqueline (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 15 日
Bryant
Bryant (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 15 日
Bryant
Bryant (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 5 日
Great value
Melissa
Melissa (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 29 日
Melvin
Melvin (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 28 日
Good hotel just needs a few things done!
Sofa needs to be cleaned bed linen needs to update
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 28 日
Kay
Kay (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 24 日
Great Overnight Experience in Tupelo
Very nice stay. Room was clean and spacious. But the thing that sets this hotel apart from others is the staff. Incredibly thoughtful, gracious hosts. The folks at Spark made our stay absolutely incredible!
Brent
Brent (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 23 日
Sam
Sam (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 20 日
Carolyn
Carolyn (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 12 日
Shower was not working well. Complained couple of times but they didn’t fix it.
Mahipalsinh
Mahipalsinh (4 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 11 日
Just right for a quick trip!
I stayed here the weekend of the wedding of one of my college friends, and it was really nice! I would stay here again if i was in town for something else.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 8 日
Gregory
Gregory (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 8 日
Quiet Area
A great stay. Beds were comfortable. Area was off from main area.
Regina
Regina (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 5 日
Brian
Brian (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 3 日
Great and comfortable
James
James (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 3 日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 1 日
Happy stay!
The room was clean and updated. No waffles for breakfast . 👍