What a wonderful hotel and location. Telling so many people about this place. The location is perfect and all kinds of food places around. Janice my hostess was absolutely wonderful and super friendly. I’d give this place a 20 rating star.
Renee
Renee (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 19 日
Emerald
Emerald (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 9 日
Eileen
Eileen (10 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 23 日
The staff was super friendly and welcoming. The staff running the breakfast area were awesome!
I gave a few lower stars only because the AC smelled really bad every time we turned it on. Might be worth looking into for the service team.
Michael
Michael (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 15 日
Amazing always awesome
Chief
Chief (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 9 日
The hotel itself was great and in a great location. Within 1 hour of checking in, I went back down to my vehicle to place the parking permit that had been placed inside my room key envelope only to find that my behicle had been towed.
It was 12:45 am and I was clearly in a parking spot that belonged to the hotel. The rest of the parking lot for the adjacent businesses was empty. It was painfully obvious that I would have been a hotel guest but my truck was towed. It cost me $550 dollars to get my truck from the impound on a Saturday morning. When I finally did get my truck, there was a “warning” card on the windshield that had been written and dated 10 MINUTES prior to the time that the towing company was called.
The next morning I went out and found warning cards on other vehicles that were timed at midnight that same day but were never towed.
When I spoke with the hotel they did NOTHING and were not even remorseful about the event. I WILL NOT be staying at this hotel again which is a shame because it is a nice facility centralized by my daughter whom I visit quite often.
William
William (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 2 日
Hands down Janice and Luis are fantastic employees . They under stand the true meaning of hospitality.
The rest of employees can take notes from them on customer service
Braeanne
Braeanne (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 30 日
Julian who takes care of the breakfast was always friendly and professional. We’ve been coming here in this hotel. Everyone is great and accommodating specially to my Mom( wheelchair). Keep up the good work!😊👍
Carmina
Carmina (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 22 日
Crystal
Crystal (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 19 日
hotel stay for a graduation
A very nice hotel close to restaurants and little shops.
The staff was friendly and the room was clean and comfortable.
PETRA
PETRA (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 18 日
Loved customer service and clean rooms
Janeth
Janeth (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 12 日
Olivia
Olivia (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 28 日
It was clean, quiet and comfortable, had nice amenities, friendly and helpful staff, a great breakfast buffet daily.
Lisa
Lisa (3 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 26 日
AKIYOSHI
AKIYOSHI (9 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 22 日
Good
Kelly
Kelly (5 晚行程)
Travelocity 真實旅客評價
10/10 完美
2025 年 4 月 19 日
Great location & services, excellent staff
This hotel is a gem in the western San Fernando Valley. Everything was just right. Most importantly, the staff are all genuinely friendly and helpful, and they make for a great home-away-from-home experience.
Sharine
Sharine (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 4 月 13 日
Terrible front desk and Hidden charges
Front desk was very rude. Website did not inform about a $50 deposit fee only a $12 resort fee. Accepted cards was not visually available to see what they do accept