When we arrived, the elevator, the ATM, one of the drinks machines, and the snack machine were all out of order. The room we were given still had dirty sheets on the bed. We were given a different room. This one had been cleaned, but was definitely looking tired and worn. There was no body wash in the dispenser in the shower, so made do with the one bar of soap intended for the sink. The lighting on the stairs (which we had to walk up and down because, yep, no elevator, was inadequate and felt like an invitation to a mugging...
That'll do for the purposes of this review.