La peor experiencia en servicio y atención, nunca había pasado una experiencia así, desde recepción, los del equipaje, los meseros y atención en bar ni se diga, un asco, cero atención y servicio al cliente, las buenas reseñas son porque los meseros se acercan y te la piden, es el peor lugar en el que he estado en cuando atención. Tienen delfinario y los pobres delfines están en un espacio tan pequeño que da tristeza.
Jemima Lizbeth
Jemima Lizbeth (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 5 月 23 日
Maria
Maria (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 20 日
Perfecto para ir en familia
Nos encanto
Emmanuel
Emmanuel (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 19 日
Ryan
Ryan (7 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 18 日
Súper atención por parte del staff, comida deliciosa, pero, el área infantil no estaba abierta, no hay una sola sombra para sentarse durante el día y los colchones no están en buenas condiciones.
Alejandro de Jesus
Alejandro de Jesus (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 18 日
Would stay here again we had a wonderful time.
Dana
Dana (7 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 5 月 18 日
Bashir
Bashir (6 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 17 日
Barcelo is such a beautiful place to stay. Beach is in the property. Food n drinks are the best. Been able to feel safe is what’s most important ❤️
jorge
jorge (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 17 日
kimberley
kimberley (5 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 16 日
Food quality and options have gone down. But overall still a great resort with all the amenities
Iris
Iris (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 16 日
Ezatkinan
Ezatkinan (6 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 5 月 14 日
Food was cold most of the time. Unfriendly staff, bad service. Access card for the rooms were not workinh properly, we had to access the card many time and do manu tries to let the door open.
NAIROUZ
NAIROUZ (6 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 12 日
So peaceful
Juan Alfredo
Juan Alfredo (5 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 12 日
We stayed in Tropical part of Barceló for Mother’s Day it was beautiful the place is spacious and they kept the landscaping clean and common areas nice plus it is very convenient that you can walk under the palapa not getting wet when it rain to be able to walk and go shopping. We enjoyed our stayed and we stayed tot he fullest time until we are checked out and the fact that you can still hang around after check out it was a plus.
However the only comment that we have is that the food quality is terrible they could do better for sure.
Thank you!
Rechille Lebios
Rechille Lebios (1 晚行程)
Orbitz 真實旅客評價
10/10 完美
2025 年 5 月 12 日
First timers! Would go back again!
Beth
Beth (6 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 11 日
Recomendable
Nos encantó la pasamos más que bien una atención excelente
Dianela geraldine
Dianela geraldine (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 11 日
Christine Elizabeth
Christine Elizabeth (6 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 7 日
Beautiful property with lots of amenities. Easy access to amazing pools and beautiful beachfront! Food, particularly the restaurants, could be better. Buffet had good variety with tasty options (some not so tasty as well, but you can skip those and find what you like!) We'll be back!!!
Matthew
Matthew (8 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 5 月 4 日
Safe
Shelley
Shelley (7 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 4 日
Loved it.
Jesseca
Jesseca (7 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 4 月 29 日
Maria
Maria (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 27 日
Dinning was disappointing when it comes to getting a reservation. We tried 6 days in advance and almost nothing available. Very strict rules, we were a big family and they denied adding 1 chair to the table so didn’t have to separate the kids. Even after we spoke with the manager no solution was found. Dress code was reinforced only to certain guests. We saw men’s waking in shorts.
Beach was beautiful but so many rocks you will need water shoes. Housekeeping very good!! Buffet offered many options for everyone.