4/10 一般
2025 年 8 月 9 日
overrated customer service.
We stayed for 4D3N. When we checked in, we told the staff that we gonna pay by unipay,then she asked us to put the card in, not working, tap again, not working. we told her again that we r using union pay, not taken. then the higher status staff came and tried again. ofc not working as we dont see any symbol of unipay shown on the card machine. Then the staff said not ok. That higher staus staff returned the card to me with his fingertips, thats kind of rude.
Then the clean up staff was okay on the first day, but not on the second and third day. On the third day, the staff just put towels on one of the beds and the toothbrushes on top of the toilet. This is unacceptable.

kwun ying
kwun ying (3 晚友伴旅程)
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