The bed and pillows were comfortable; the room was clean and in good condition. Loved the Starbucks in the lobby and the in-house restaurant was reasonable and good! Also loved the parking garage that connected to the hotel. The only thing I did not care for was the service requested for the beverage refrigerator, since my friend and I did not know how to work it and there were no instructions. We didn't know you had to press "Quick Cool" and then open and then shut the door. The service person was a bit rude/grumpy that he had to come up and show us. There were no instructions, unless they were hidden in a book. We had pressed "Quick Cool" but did not know it was a requirement to open the door and then shut it. Also, the icemaker on the 8th floor was not working.
Debra
1 晚友伴旅程
10/10
Kyle
3 晚行程
10/10
Very nice Hotel very clean and nice will stay here again
Stephanie
1 晚家庭旅程
8/10
Jared DeLauder was exceptionally helpful. Room exceptionally clean and beds comfortable. Only problem was hot water in bathroom dangerously hot. No safety holds in bath shower.
Susan
1 晚行程
10/10
Anuarth
2 晚行程
4/10
真實旅客
3 晚家庭旅程
10/10
Excellent! From check in to check out! Everything was just great! Beautiful property, very clean and the staff was great! Could not have asked for a better stay!
真實旅客
1 晚友伴旅程
10/10
Linda
3 晚行程
8/10
Kelly
1 晚家庭旅程
10/10
Clean and kind staff
Darlene
1 晚家庭旅程
6/10
The room did not heat up to the thermostat. The side of the bed next to the window was very cold and the floor was extremely cold to my feet.
The bathroom faucet needs to be adjusted. When the faucet was pointed to 4 o'clock and open wide, the water was uncomfortably hot! When the faucet was pointed to 8 o'clock the water was scalding!
James
1 晚行程
10/10
They were very sweet and helpful
pedro
2 晚家庭旅程
2/10
Jason
1 晚行程
10/10
Kara
1 晚行程
10/10
Tom
1 晚行程
10/10
BRIAN
1 晚商務旅程
10/10
Luis
1 晚行程
6/10
The good: great location, friendly check in and friendly service at the restaurant. The room was modern and elegant.
The bad: the food in the restaurant was mediocre to bad and the room service breakfast was a thorough disappointment. Should have brought my own. This is what I got for $33.00! The oats were especially disgusting and tasted like they were microwaved right in the mushy paper cup they came in.
Dennis
1 晚行程
10/10
Jeffrey
1 晚行程
10/10
Kelsey Nicole
1 晚行程
10/10
Timothy
1 晚行程
6/10
They are doing HEAVY remodeling. Parking is behind the building and you no longer can cut thru the conference center, so I had to walk clear around the property. Waited minutes for a customer service person to check us in. There should have been signage or a warning that this was in such a condition. It really ruined a nice stay for a special occasion. For what you pay, it was a huge disappointment.