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Crowne Plaza Niagara Falls Fallsview, an IHG Hotel

3.5 star property
Hotel with water park, near Oakes Garden Theatre

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Niagara Falls Fallsview, an IHG Hotel

Sauna, hydrotherapy, aromatherapy, hot stone massages
Point of interest
Point of interest
2 restaurants, breakfast served
Children’s activities

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
  • Parking available
  • Casino
  • Spa
  • Gym

Main amenities (12)

  • Housekeeping (on request)
  • Casino
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Water park
  • Breakfast available
  • Free casino shuttle
  • Fitness centre
  • Sauna
  • Self parking
  • Coffee shop/cafe
  • Business centre

Feel at home (6)

  • Private bathroom
  • Premium TV channels
  • Coffee/tea maker
  • Blackout curtains
  • Lift
  • In-room climate control (air conditioning)
The price is HK$543
HK$772 total
includes taxes & fees
8 Jan - 9 January 2025

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Premium Room, 2 Queen Beds, View (Niagara Falls View)

View from room

Premium Room, 2 Queen Beds, View (Niagara Falls View)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, View (Niagara Falls View)

Blackout curtains, iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, View (Niagara Falls View)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, View

Blackout curtains, iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, View

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds (Walk In Shower)

Blackout curtains, iron/ironing board, WiFi, bed sheets

Standard Room, 2 Double Beds (Walk In Shower)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 Queen Bed, View (Niagara Falls View)

Blackout curtains, iron/ironing board, WiFi, bed sheets

Premium Room, 1 Queen Bed, View (Niagara Falls View)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • Water view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms

Blackout curtains, iron/ironing board, WiFi, bed sheets

Suite, 2 Bedrooms

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Sofa bed - double
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room

Blackout curtains, iron/ironing board, WiFi, bed sheets

Standard Room

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Double Beds

Blackout curtains, iron/ironing board, WiFi, bed sheets

Standard Room, 2 Double Beds

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 Queen Bed

Blackout curtains, iron/ironing board, WiFi, bed sheets

Junior Suite, 1 Queen Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, View (Niagara Falls View)

View from room

Standard Room, 1 King Bed, View (Niagara Falls View)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Access Tub)

Blackout curtains, iron/ironing board, WiFi, bed sheets

Standard Room, 1 Queen Bed, Accessible (Mobility, Access Tub)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Blackout curtains, iron/ironing board, WiFi, bed sheets

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub, View (Niagara Falls View)

Blackout curtains, iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Jetted Tub, View (Niagara Falls View)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Sofa bed
Blackout curtains
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony, View (Niagara Falls View)

Blackout curtains, iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Balcony, View (Niagara Falls View)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Blackout curtains, iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, View (Niagara Falls View)

View from room

Suite, 2 Bedrooms, View (Niagara Falls View)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • Water view
  • Sleeps 4
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed, View (Niagara Falls View)

View from room

Premium Room, 1 King Bed, View (Niagara Falls View)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, View (Niagara Falls View)

Blackout curtains, iron/ironing board, WiFi, bed sheets

Suite, 2 Bedrooms, View (Niagara Falls View)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Sofa bed - double
Blackout curtains
Hairdryer
Private bathroom
  • Water view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Junior Suite, 1 Queen Bed, View (Niagara Falls View)

Blackout curtains, iron/ironing board, WiFi, bed sheets

Junior Suite, 1 Queen Bed, View (Niagara Falls View)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Sofa bed - double
Blackout curtains
Hairdryer
Private bathroom
  • Water view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

View from room

Embassy Suites by Hilton Niagara Falls Fallsview

Pool
Free breakfast
Parking available
Internet access
8.0 out of 10, Very good, (10889)
The price is HK$964
HK$1,198 total
includes taxes & fees
22 Dec - 23 Dec
Embassy Suites by Hilton Niagara Falls Fallsview
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About the area

Map
5685 Falls Avenue, Niagara Falls, ON, L2E6W7

What's nearby

  • Clifton Hill - 2 min walk - 0.2 km
  • Fallsview Indoor Waterpark - 3 min walk - 0.3 km
  • Casino Niagara - 6 min walk - 0.5 km
  • Fallsview Casino - 18 min walk - 1.6 km
  • Horseshoe Falls - 4 min drive - 2.6 km

Getting around

  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 22 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 36 min drive
  • Niagara Falls Station - 12 min drive
  • Niagara Falls Station - 27 min walk
  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 28 min walk
  • Free casino shuttle

Restaurants

  • ‪Falls Avenue Resort - ‬1 min walk
  • ‪Sweet Jesus - ‬2 min walk
  • ‪SkyWheel - ‬9 min walk
  • ‪Tim Hortons - ‬5 min walk
  • ‪Boston Pizza - ‬4 min walk

About this property

Crowne Plaza Niagara Falls Fallsview, an IHG Hotel

Crowne Plaza Niagara Falls Fallsview, an IHG Hotel features a casino and puts you only steps from Clifton Hill and Fallsview Indoor Waterpark. You can visit the spa to be pampered with deep-tissue massages, facials or aromatherapy, and The Rainbow Room, one of 2 restaurants, serves breakfast and lunch. Other highlights include a water park, a bar/lounge and a fitness centre. Fellow travellers love the helpful staff and location.

Languages

Chinese (Mandarin), English, Hindi

At a glance

Hotel size

  • 234 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time starts at 4 PM
  • Contactless check-in and check-out are available
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Parking

  • On-site self-parking (CAD 40 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site

Off-site

  • Free casino shuttle

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop

Travelling with children

  • Water park access (surcharge)

What to do

  • Evening entertainment
  • Shopping
  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Winery tours nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space (7578 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Fitness centre
  • Water park access (surcharge)
  • Arcade/games room
  • Casino
  • Full-service spa
  • 40 casino gaming tables
  • 1700 casino slot machines
  • Casino VIP room
  • Sauna
  • Reception hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Wireless Internet access (speed of 25+ Mbps)
  • Phone

Food and drink

  • Fridge (on request)

More

  • Housekeeping (on request)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Christienne Fallsview Spa. Services include deep-tissue massages, hot stone massages, facials and manicures and pedicures. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Dining

The Rainbow Room – This restaurant serves breakfast and lunch.
Prime Steakhouse – This steakhouse only serves dinner. Open daily.
Starbucks – On-site coffee shop. Open daily.

Fees & policies

Refundable deposits

  • Deposit: CAD 100 per accommodation, per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • 7.90 per cent destination fee will be charged
  • Resort fee: CAD 18.03 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Fitness centre access
    • In-room bottled water
    • In-room coffee
    • Internet access (may be limited)
    • Newspaper
    • Phone calls (may be limited)

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CAD 24.95 for adults and CAD 14.95 for children
  • Fridges are available for an additional charge

Renovations and closures

The property will be renovating from 9 October 2024 to 19 December 2024 (completion date subject to change). The following areas are affected:
  • Hallway
During renovations, the hotel will make every effort to minimise noise and disturbance.

Parking

  • Self-parking costs CAD 40 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 9 AM to 9 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crowne Plaza Niagara Falls Fallsview Hotel
Crowne Plaza Niagara Falls Fallsview
Niagara Falls Crowne Plaza
Crowne Plaza Niagara Falls - Fallsview Hotel Niagara Falls
Crowne Plaza Niagara Falls Fallsview
Crowne Plaza Niagara Falls Fallsview, an IHG Hotel Hotel
Crowne Plaza Niagara Falls Fallsview, an IHG Hotel Niagara Falls

Frequently asked questions

Does Crowne Plaza Niagara Falls Fallsview, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Niagara Falls Fallsview, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel?
Yes. Self-parking costs CAD 40 per night.
What are the check-in and check-out times at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel?
You can check in starting at 4 PM. Check-out time is 11 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel?
Yes, the 95000 square-foot casino features 1700 slot machines and 40 gaming tables.
What is there to do at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel and nearby?
Have fun with nearby activities such as cycling and hiking, and practise your swing on the nearby golf course. Additional recreation nearby includes casino gaming. Indulge in a treatment at the spa and enjoy other amenities such as a casino and a water park. Crowne Plaza Niagara Falls Fallsview, an IHG Hotel also has a sauna and a fitness centre, as well as an arcade.
Are there restaurants at or near Crowne Plaza Niagara Falls Fallsview, an IHG Hotel?
Yes, there are 2 on-site restaurants.
What's the area around Crowne Plaza Niagara Falls Fallsview, an IHG Hotel like?
Crowne Plaza Niagara Falls Fallsview, an IHG Hotel is a short 18-minute walk from Fallsview Casino and 2 minutes' walk from Clifton Hill. Travellers say that the area is walkable and good for shopping.

Crowne Plaza Niagara Falls Fallsview, an IHG Hotel Reviews

Reviews

7.0

Good

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Very good

Birthday weekend
Room thermostat would not work, maintenance came in and turned heat on but there was no way to turn it down or off. Hotel was sold out so the would not move me. Second day the gave me a high floor room with a great view. Location of the hotel is great. Parking at $40 a night is not helpful to the total price of the trip. Staff was very professional, room cleaners were great
Thomas, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Victor, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great Stay
The hotel was great with great restraunts and ammenities - great connections to all the buildings next door, and nice and close to the walk and a great view. One issue, probably only specifically with our room, was the odd shaped bathroom where the toilet was angled and that put it partway under an over-large sink. Made sitting tight.
DOTTIE, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Wrong description
They have a wrong description of the rooms, I needed space for 4 people and the room just had a king bed, they had to provide 2 rolling beds and we had no space left in the room to walk
Liliana, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Everything you would expect
The stay was great. Was there for a work holiday event, got everything we needed, staff made sure we were well taken care of
Brendan, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Sonia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stay at Thw Crowne Plaza Niagara Falla Canada
This was our 4th time staying at Crownw Plaza Niagara Falls and we dont want to stay anywhere else. It is just the best place to stay.
Barb, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Front Desk Service was amazing as well as the Prime Steakhouse service. They are going through some renovations now, but should be amazing when finished.
Thomas, 2-night trip
Verified Hotels.com guest review

6/10 Good

Shams, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Lori, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Vanessa, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Lorrilee, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Michael, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Heat needed improvement
The heat was not working properly so the room was cold. Water for shower took a long time to get warm, never hot. When shower was in use the smoke detector went off. Bed was comfortable and balcony nice
THOMAS, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Vanessa, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Don't stay here
I do not ever write reviews. Sadly, this hotel was so disappointing. We had no heat in the room. We tried bumping it up to 80, but it didn't matter. The front desk said sorry and that they were renovating.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I often stay in this hotel. Rooms are big and clean. Beds are comfy and swimming pool is always open.
svetlana, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Kimberley, 4-night business trip
Verified Hotels.com guest review

6/10 Good

Jennifer, 1-night trip
Verified Hotels.com guest review

6/10 Good

Good and Bad
We were there for our 40th wedding anniversary. The hotel was older and the front entrance very hard to find. The lobby was pure class, reminiscent of a era gone by. We had to take two different elevators to our room. Our room was located in an older part of the building. The glass on the hall windows was wavy. The mark of old glass, which was kind of cool. Our room was tastefully decorated with a very comfortable bed. However, my husband laid down on the bed while I was unpacking a few things, when he rose he cut his leg on a bar that was sticking out from the box springs. Of course he bled all over and we didn't have any band aids. I went down to the lobby to get first aid. They did send housekeeping up to clean the blood off the carpet, but did not fix the bar on the bed. The sink was not attached to the pedestal and leaked in the back on the floor. The toilet was NOT attached to the floor in any manner and was a bit unnerving when you sat down as it shifted. That was just strange. There was the previous person's coffee left in the coffee maker. The view from the room of the falls was STUNNING and everything the website showed, which was why I booked the room in the first place. For the cut on my husband's leg, the front desk knocked $8 off our bill-the parking. I wasn't too impressed.
1-night trip
Verified Hotels.com guest review

2/10 Poor

Worst ever hotel
Theze 2 rooms was the dirtiest, smelliest room ever, which overlooks the car park and the pool, tge carpets was dirty
Clement, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Fe, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Phillip, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location by the falls. Very clean and staff friendly
Marianne, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jennifer, 1-night trip
Verified Hotels.com guest review