San Diego, CA (SAN-San Diego Intl.) - 12 min drive
San Diego, CA (MYF-Montgomery Field) - 14 min drive
San Diego, CA (SEE-Gillespie Field) - 25 min drive
Carlsbad, CA (CLD-McClellan-Palomar) - 35 min drive
Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.) - 37 min drive
Old Town Transit Center - 8 min walk
San Diego Santa Fe Depot - 12 min drive
San Diego Coaster Sorrento Valley Station - 13 min drive
Morena - Linda Vista Station - 20 min walk
Washington Street Station - 24 min walk
Airport shuttle (surcharge)
Restaurants
Fiesta de Reyes - 5 min walk
Cafe Coyote - 3 min walk
Old Town Kitchen - 2 min walk
Casa de Reyes Restaurant - 5 min walk
Casa Guadalajara - 8 min walk
About this property
Best Western Plus Hacienda Hotel Old Town
Best Western Plus Hacienda Hotel Old Town is just 3.9 mi (6.3 km) from the airport and offers a shuttle during limited hours. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Old Town Tequila Factory, which serves Mexican cuisine and is open for breakfast, lunch and dinner. A fitness centre and a bar/lounge are other highlights. Fellow travellers love the helpful staff and location.
Languages
English, Spanish
At a glance
Hotel size
197 rooms
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
On-site self-parking (USD 20 per day; includes in/out privileges)
Wheelchair-accessible parking on site
Transfers
Airport shuttle from 7:00 AM to 9:00 PM*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–9:30 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Children's menu
What to do
Discount at nearby fitness centre
Golfing nearby
Sailing nearby
Surfing/body boarding nearby
Working away
Business centre
Meeting rooms
Computer station
Conference space (3003 square feet)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
8 buildings/towers
ATM/banking
Safe-deposit box at front desk
Fireplace in reception
Fitness centre
An outdoor pool
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Accessible airport shuttle
Pool hoist on site
Room amenities
Be entertained
40-inch flat-screen TV
Films for purchase
Home comfort
Air conditioning
Ceiling fan
Coffee/tea maker
Iron/ironing board
Sleep well
Turndown service
Cot/infant bed (surcharge)
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Free local calls
Desk chair
Food and drink
Mini fridge
Microwave
Free bottled water
More
Weekly housekeeping
In-room safe
Connecting/adjoining rooms available
Access via exterior corridors
Guidebooks/recommendations
Local maps
Special features
Dining
Old Town Tequila Factory – This restaurant specialises in Mexican cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 12.95 for adults and USD 8.95 for children
Airport shuttle service is offered for an extra charge of USD 8 per person (one-way)
Children & extra beds
Cots/infant beds are available for USD 10.0 per stay
Rollaway beds are available for USD 10.0 per day
Airport shuttle for children between the ages of 10 and 18 costs USD 8 (one-way)
Parking
Self-parking costs USD 20 per day with in/out privileges
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Best Western Plus Hacienda Hotel Old Town
Best Western Plus Hacienda Hotel
Best Western Plus Hacienda Old Town
Best Western Plus Hacienda
Best Western Hacienda Hotel Old Town San Diego
Plus Hacienda Old Town Diego
Best Western Plus Hacienda Hotel Old Town Hotel
Best Western Plus Hacienda Hotel Old Town San Diego
Best Western Plus Hacienda Hotel Old Town Hotel San Diego
Frequently asked questions
Is there a pool at Best Western Plus Hacienda Hotel Old Town?
Yes, there's an outdoor pool.
Are pets allowed at Best Western Plus Hacienda Hotel Old Town?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Plus Hacienda Hotel Old Town?
Yes. Self-parking costs USD 20 per day.
Is an airport shuttle service offered by Best Western Plus Hacienda Hotel Old Town?
Yes, an airport shuttle is available from 7:00 AM to 9:00 PM. The charge is USD 8 per person one-way.
What are the check-in and check-out times at Best Western Plus Hacienda Hotel Old Town?
Check-in start time: 4:00 PM; check-in end time: 2:00 AM. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Best Western Plus Hacienda Hotel Old Town and nearby?
Have fun with nearby activities such as sailing and body boarding, and practise your swing on the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness centre.
Are there restaurants at or near Best Western Plus Hacienda Hotel Old Town?
Yes, Old Town Tequila Factory offers al fresco dining and Mexican cuisine.
What's the area around Best Western Plus Hacienda Hotel Old Town like?
Best Western Plus Hacienda Hotel Old Town is a short 8-minute walk from Old Town Transit Center and 8 minutes' walk from Old Town San Diego State Park. Travellers say that the area is walkable and good for shopping.
Best Western Plus Hacienda Hotel Old Town Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Very good
13 December 2024
Very charming hotel
It is really nice and clean. Staff is friendly. If you dont have a car there is easy access to public transportation.
Fabiola
Fabiola, 2-night trip
Verified Hotels.com guest review
6/10 Good
12 December 2024
The stay was excellent. The only thing was the sofa bed was very uncomfortable. If it had a nice clean sofa bed one my kids would of sleep on it. Other than that, i loved the view. Very nice neighborhood. Love San Diego.
angelica
angelica, 4-night family trip
Verified Hotels.com guest review
6/10 Good
10 December 2024
The bed was comfortable, but the room is so dated… it looked like it could be a cabin. The bathroom was dated back to 70’s. Shower didn’t work well. Also tv kept going out.
Lisa
Lisa, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
9 December 2024
Melissa
Melissa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 December 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
8/10 Very good
3 December 2024
Nice location
Was nice. No elevator by room. My husband has handicap but I failed to ask about that
Adam
Adam, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 November 2024
Jennifer
Jennifer, 2-night trip
Verified Hotels.com guest review
8/10 Very good
27 November 2024
Good
It was all good
Sergio
Sergio, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
25 November 2024
Heart Of Old Town
Loved that the hotel was in the heart of Old Town. My room was very spacious. The bed was smaller than advertised and the shower/tub needs some updating. But other than that i was satisfied.
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
24 November 2024
Henry
Henry, 2-night trip
Verified Hotels.com guest review
8/10 Very good
23 November 2024
Tricia
Tricia, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 November 2024
Great Hotel
Outstanding hotel. Great location. Very friendly and helpful staff. Beautiful hotel.
Brian
Brian, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 November 2024
Great Stay
BW Hotel is very convenient to old town shops, State Historic Park, restaurants and to the transit station. Spacious room and very clean. Comfortable bed, microwave and fridge included. Beautiful hotel but too many stairs and not enough elevators! There’s a parking fee and breakfast buffet for $13. I recommend this hotel and would stay here again.
Sylvia
Sylvia, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 November 2024
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
13 November 2024
victor
victor, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
10 November 2024
JOHN
JOHN, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 November 2024
Michelle
Michelle, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
8 November 2024
Carolyn
Carolyn, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 November 2024
Anita
Anita, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 October 2024
#1 Hotel in Old Town
This is our go-to hotel whenever we’re down in San Diego! Easy access to everything in Old Town and hotel staff are always friendly.