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Hesperia Ciudad de Mallorca

4.0 star property
Pet-friendly hotel with pool bar, connected to a shopping centre, near Port of Palma de Mallorca

Choose dates to view prices

Photo gallery for Hesperia Ciudad de Mallorca

Seasonal outdoor pool
Reception
View from property
Garden
View from property
Hesperia Ciudad de Mallorca offers a great location, putting you within a short 10-minute walk of Port of Palma de Mallorca and Porto Pi Centro Comercial. You can visit the fitness centre for a workout or unwind with a drink at the pool bar. Other features include a seasonal outdoor pool, a children's pool and a terrace.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Pool
  • Pet-friendly
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Breakfast available
  • Fitness centre
  • Self parking
  • Seasonal outdoor pool
  • Children's pool
  • Pool bar
  • Room service
  • Business centre
  • Meeting rooms
  • Terrace

Feel at home (6)

  • Children's pool
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is HK$1,535
HK$1,750 total
includes taxes & fees
31 Aug - 1 Sept

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room (Extra Bed 2 adults + 1 child)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Room (Extra Bed 2 adults + 1 child)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Hairdryer
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room (Extra Bed 3 adults)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Room (Extra Bed 3 adults)

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Hairdryer
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Comfort Double Room, Balcony, Garden View

1 bedroom, minibar, in-room safe, laptop workspace

Comfort Double Room, Balcony, Garden View

Highlights

Balcony
Soundproofed
Air conditioning
TV
Blackout curtains
Separate bedroom
Bathrobes
Bidet
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room (Extra Bed 3 adults)

1 bedroom, minibar, in-room safe, laptop workspace

Comfort Room (Extra Bed 3 adults)

Highlights

Soundproofed
Air conditioning
TV
Blackout curtains
Separate bedroom
Bathrobes
Bidet
Hairdryer
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Double Room

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Hairdryer
Bidet
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite

Living area

Family Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Hairdryer
Bidet
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Comfort Double Room

1 bedroom, minibar, in-room safe, laptop workspace

Comfort Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
TV
Blackout curtains
Separate bedroom
Bathrobes
Bidet
Hairdryer
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Basic Double Room

1 bedroom, minibar, in-room safe, laptop workspace

Basic Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
TV
Blackout curtains
Separate bedroom
Hairdryer
Bidet
Minibar
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
Francesco Vidal Sureda 24, Palma de Mallorca, Mallorca, 7015

What's nearby

  • Porto Pi Centro Comercial - 5 min walk - 0.4 km
  • Port of Palma de Mallorca - 8 min walk - 0.7 km
  • Bellver Castle - 11 min walk - 1.0 km
  • Cala Mayor Beach - 17 min walk - 1.5 km
  • Cathedral of Santa Maria of Palma - 6 min drive - 3.6 km

Getting around

  • Palma de Mallorca (PMI) - 23 min drive
  • Palma de Mallorca Son Fuster Station - 9 min drive
  • Marratxi Pont d Inca Nou Station - 12 min drive
  • Marratxi Pont d Inca Station - 18 min drive

Restaurants

  • ‪Estación Marítima 2 - ‬12 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Palma Café Gallery - ‬9 min walk
  • ‪Torre Peraires - ‬10 min walk
  • ‪Marchica - ‬8 min walk

About this property

Hesperia Ciudad de Mallorca

Hesperia Ciudad de Mallorca offers a great location, putting you within a short 10-minute walk of Port of Palma de Mallorca and Porto Pi Centro Comercial. You can visit the fitness centre for a workout or unwind with a drink at the pool bar. Other features include a seasonal outdoor pool, a children's pool and a terrace.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 60 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-out available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Uncovered on-site self-parking (EUR 25 per day)
    • On-site parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–11:00 AM on weekdays and 7:30 AM–11:30 AM on weekends
  • Poolside bar
  • Room service (limited hours)

Travelling with children

  • Children's pool

What to do

  • Beach nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space (2906 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • Seasonal outdoor pool
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 110
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 100
  • Wheelchair-accessible restaurant
  • Closed-captioned TV
  • Hardwood flooring in room

Room amenities

Be entertained

  • 40-inch TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 18 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 20 per pet, per day

Parking

  • Uncovered self-parking costs EUR 25 per day

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May to October

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Union Pay, Eurocard, Barclaycard
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hesperia Ciutat Mallorca Hotel Palma de Mallorca
Hesperia Ciutat Mallorca Hotel
Hesperia Ciutat Mallorca Palma de Mallorca
Hesperia Ciutat Mallorca
Hesperia Ciutat Mallorca Palma De Mallorca, Majorca
Hesperia Ciutat De Mallorca Hotel Palma De Mallorca
Hesperia Ciutat De Mallorca Palma
Hesperia Ciudad Mallorca Hotel Palma de Mallorca
Hesperia Ciudad Mallorca Hotel
Hesperia Ciudad Mallorca Palma de Mallorca
Hesperia Ciudad Mallorca
Hesperia Ciudad De Mallorca Palma De Mallorca
Hesperia Ciutat De Mallorca Palma
Hesperia Ciutat De Mallorca
Hesperia Ciudad de Mallorca Hotel
Hesperia Ciudad de Mallorca Palma de Mallorca
Hesperia Ciudad de Mallorca Hotel Palma de Mallorca

Frequently asked questions

Does Hesperia Ciudad de Mallorca offer free cancellation for a full refund?

Yes, Hesperia Ciudad de Mallorca does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hesperia Ciudad de Mallorca?

Yes, there's a seasonal outdoor pool and a children's pool.

Are pets allowed at Hesperia Ciudad de Mallorca?

Yes, dogs are welcome. There's a charge of EUR 20 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hesperia Ciudad de Mallorca?

Yes. Self-parking costs EUR 25 per day.

What are the check-in and check-out times at Hesperia Ciudad de Mallorca?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Hesperia Ciudad de Mallorca?

No, this hotel doesn't have a casino, but Mallorca Casino (7-min walk) is nearby.

What is there to do at Hesperia Ciudad de Mallorca and nearby?

Hesperia Ciudad de Mallorca has a seasonal outdoor pool and a fitness centre, as well as a garden.

What's the area around Hesperia Ciudad de Mallorca like?

Hesperia Ciudad de Mallorca is in Portopí, a short 9-minute walk from Port of Palma de Mallorca and 6 minutes' walk from Porto Pi Centro Comercial.

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Hesperia Ciudad de Mallorca Reviews

Reviews

8.0

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Service staff
Hilly
Bus
Breakfast
Room

What guests liked

  • Breakfast was a highlight with a lovely selection and great service. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Air conditioner was working very good
Umesh, 1-night trip

10/10 Excellent

Really nice staff and breakfast was also good
Anas, 2-night trip

10/10 Excellent

We was very happy for the hotel, is nice and clean and also good workers
Emmanuel, 2-night trip

10/10 Excellent

Great stay!
Drew, 3-night trip

8/10 Good

The staff and room were lovely
Paul, 1-night trip

10/10 Excellent

Lovely stay, friendly staff

Second visit to this hotel. Delightful welcome, nice clean, comfortable room. Service was great throughout, lovely breakfast, and loved just sitting on the balcony watching the world go by. Will definitely be back.
Gary, 4-night trip

10/10 Excellent

Staff could not be nicer Thank you
margaret, 5-night trip

8/10 Good

property was great. The rooms were clean and the staff were great. The breakfast was a bit expensive for what was offered. Location is not bad, but you do have to drive or take public transport if you don’t want to walk far.
holly, 4-night trip

8/10 Good

Every was good , but it was building area on first flor and noisy from early morning
Johan, 3-night trip

8/10 Good

It is a good hotel with a great pool and great staff, however the bar closes at 2:30pm which means you cannot get drinks in the afternoon which is a little bit weird. Overall satisfied
Iryna, 7-night trip

8/10 Good

Dog friendly? Not on the price

Had booked 3 days.be aware that the hotel is on the top of a hill, so even close to the harbor you have to take several hundred stair steps from harbor to hotel. Only limited parking slots and they are suited for a fiat500 and not family cars. They claim to be pet friendly but a 20Euro/day is just too pricy when you have booked several days (60 euro is a high price for extra end cleaning after the stay).
Hans Johan, 3-night trip

8/10 Good

Pleasant hotel in interesting hilly urban area

Pleasant hotel with friendly and helpful staff. Nice pool, which also had a lifeguard there in the pool opening hours, something I haven't seen on other hotels. The room was clean and relatively modern, with good aircondition. We were a bit unlucky with the view, basically looking straight into a concrete wall, but we did chose the cheapest type of room, so you get what you pay for I guess. The area around the hotel is interesting. Is kind of a steep urban area, with lot of stairs and hills, but cozy in its own way, different than the "charter areas" other places around Palma. There is a bus right outside the hotel going to the city centre. We had a pleasurable and fun stay here.
Martin, 3-night trip

10/10 Excellent

Clean and comfortable room, however the AC did not work very well so it got very warm. Mini fridge did not get very cold and was turned off completely at first. Had to pull out the entire cabinet to access the back of the fridge to turn the dial up. Even on the highest setting, it was only slightly colder than room temperature. Parking was convenient and easy, however there are not too many spaces so this could be an issue at times as there isn’t much street parking in the area. Convenient location to take the bus into Palma. Breakfast buffet was good. Overall a good stay.
Rylie, 3-night trip

2/10 Terrible

Terrible service, no refunds even when cancelling waaaaaay ahead of time. Scam.

10/10 Excellent

Durch die Straße ist es sehr laut im Zimmer
Sophie, 1-night trip

8/10 Good

60årsfirande

60årsfirand3
Lars, 3-night trip

10/10 Excellent

Therese, 2-night trip

8/10 Good

Chaily, 2-night trip

8/10 Good

jose, 1-night trip

10/10 Excellent

Hilda, 9-night trip

8/10 Good

Torbjörn, 10-night trip

4/10 Poor

Martirio de Colchón

El mayor problema el colchón Los muelles se clavan en la espalda, fatal La limpieza insuficiente el polvo no lo limpian La habitación y el baño muy espaciosa, muy bien El desayuno regular por lo que se paga El personal, correcto
JOSE, 4-night trip

4/10 Poor

Das Hotel entsprach leider in keiner Weise den Erwartungen. Für einen Kurzaufenthalt von maximal ein bis zwei Tagen ist es akzeptabel, für längere Urlaubsaufenthalte jedoch gänzlich ungeeignet. Das Frühstück rechtfertigt den Preis von 18 € keinesfalls. Die Hotelwerbung verwendet veraltete Bilder, die einen früheren, möglicherweise vier-Sterne-Standard suggerieren. Garten und Pool liegen den ganzen Tag im Schatten. Die Kompetenz und Freundlichkeit des Personals ist schwankend und in keinem Fall mehrsprachig.
Angelo, 23-night trip

10/10 Excellent

Richard, 6-night trip

4/10 Poor

Undvik

Under snittet - hotell av turistkvalité med obekväma sängar, strulande dörrlås och slitna utskick - Det enda som var lyxhotell var prisnivån..
Emil, 3-night trip