The staff slow as like a turtle, wait there already 30 minutes, but still need to wait for another 10 minutes. Every time I go to the reception, always have a long queue and just a few staff there and one of the staff is really SLOWWW , really can't understand why a hotel can have that slowly hospitality and even pride and prejudice
Ko Ming
Ko Ming (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 8 日
Janet
Janet (4 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 7 日
Poor Service
No brush, toothpaste, soap, shower gel, tissue were provided. These are basic things to get in a hotel room but unfortunately nothing was given. When asked they replied “ they don’t offer these things”. And how come it’s acceptable for guest to pay for car park I have no idea. Customers need to pay for car park when they are staying in the hotel make no sense.
Moreover really long que at front desk, shortage of staff and whenever you call reception they take ages to answer the call.
Baha Uddin
Baha Uddin (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 5 日
Daniel
Daniel (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 4 日
geoff
geoff (4 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 3 日
We stopped here to have a night in blackpool as next day was golf captains trip to herons reach which was near by. Check in was slow as had to queue to check in and the queue was long. Had a couple of cheeky porettis before we could pick up our room keys which wasnt bad or badly priced. Room was clean with a sea view so no complaints at all about the room. I heard some of the other golfers went to their rooms and they hadnt been cleaned but received a free pint in compensation ! Overall a good experience
Gary
Gary (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 28 日
Lucy’s stay at the Norbreck Castle
Very nice room, plenty of hot water for shower etc. Beds are comfortable & breakfast was excellent. Staff are pleasant
and plenty of room for your car.
I have no complaints.
Frances
Frances (6 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 28 日
Mumtaz
Mumtaz (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 27 日
S A
S A (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 23 日
Talla
Talla (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 21 日
Lee
Lee (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 14 日
Robert
Robert (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 13 日
Horrendous
Didn’t even stay the night. Walking through a smoke filled corridor, being verbally abused by a load of drunk drugged up women and finding black mould all over the room and stains on the bed was enough to leave
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 13 日
Dated but good
Room was fine for a night. Checked in online but still had to queue. Didn’t try the food so can’t comment on that. We only used it a as a bed for a night and for that it was good.
Graeme
Graeme (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 10 日
Fantastic
We have been going to the Norbrek Castle Hotel for years and have always had a great time. Was shocked to see so few guests, as considering the size of the hotel it looks like it has been upgraded. The staff are lovely and bend over backwards to help make our stay the best it can be.
The food is reasonably priced and there is plenty of choice and well cooked and presented. Come on everyone, the Hotel is just across from the fabulous Blackpool beach. There’s a tram virtually outside the front door that takes you from one end of the beautiful front to the other, there’s even a tram that takes you right to the train station. You can buy a week or a 3 day tram ticket which you can also use the bus with. There is parking for your car in the huge car park and there is entertainment every night plus a cinema and a swimming pool.
You really don’t want to see this wonderful hotel closing down, what a tragedy that would be!!
Amelia
Amelia (3 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 6 日
Dawn
Dawn (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 1 日
Callum
Callum (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 30 日
Ashley
Ashley (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 30 日
wayne
wayne (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 14 日
Joseph
Joseph (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 8 日
Alison
Alison (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 4 日
Outdated hotel and room. Window broken so couldn’t block out the noise. Smell of smoke throughout the hotel. Bed uncomfy, wouldn’t recommend.
Jack
Jack (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 3 日
Email informed 2 pm check in, arrived at 2.30 to betold room not ready till 3 30
Sally
Sally (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 3 日
Nice clean room and anything I needed was provided thanks