I paid for an entire week and they required a room deposit. My credit card was compromised so the charge wouldn't go through. I went back the next day to try to get everything rectified and they cancelled my reservation. I still haven't seen a refund, very poor customer service!
James
James (7 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 5 日
Leigh
Leigh (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 17 日
Hôtel simple, bien pour un court séjour .
Petit déjeuner avec peu de choix .
真實旅客
6 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 14 日
Nice
Met my needs for the business trip.
JUAN
JUAN (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 12 日
Willie
Willie (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 10 日
Comfortable
MICHAEL
MICHAEL (4 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 3 日
Nicole
Nicole (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 27 日
Robots in Hospitality
How can they outsource hospitality? There was a woman at the desk, but I had to check in with a computer screen with a person , I think in India, talking to me. It was absurd. I hate the lack of human interaction.
The bed was comfortable enough, but the sheets seemed stained. I think/hope that they were stained and not dirty, they smelled ok. There was a light in the room with no way to turn it on and the shade on the window was stuck in the halfway down position. There was no way to roll it up or down.
I just needed a place for the night so it was ok. That tele check in was the worst. Also had to check out like that. I don't like it at all.
Marie
Marie (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 27 日
Juan
Juan (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 22 日
Smelled so gross. Got the room changed and second room was the same plus a very strong bleach smell. Very run down needs renovation. Smelled lick mold and sewer. The one person who came to investigate the first room didn’t greet or smile. Didn’t get all to me just talked to the guy on the screen. Very odd experience. I called twice after my stay in which we ended up leaving an hour after checking in because it was so gross and was told a manager would call back to discuss a refund. I never received a call or a refund and was extremely unhappy with my experience at this hotel. It was my birthday and we ended up in a gross hotel and had to drive home that night because my son was gagging and was having a hard time breathing in the room.
Christina
Christina (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 19 日
Easy to get to clean area food all around close to the hospital, where my wife had surgery
Tina
Tina (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 27 日
Electronic check in was weird, but efficient if pre-check in was completed. The person in front of me checking in took forever because they hadn't. Great room for the weekend.
Troy
Troy (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 5 月 18 日
No hot breakfast
They lied to me about having a hot breakfast, stating having eggs bacon and sausage. I called ahead before reservation and asked again at the front desk to get room keys, and having "hot breakfast" on all of the paperwork and doctuments. They ended up only having muffins and cereal and a CONTINENTAL BREAKFAST. Check in was through a kiosk with someone who I doubt was on the property, though it was efficient and made little difference as far as service goes.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2025 年 5 月 16 日
Poor customer service from a work name "Kevin"
Aziz
Aziz (3 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 10 日
Jose
Jose (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 6 日
Comfortable stay
Clean, comfortable bed and like that the flooring is laminate and not carpet.
Good value
真實旅客
1 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 6 日
Paul
Paul (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 5 日
Rachel
Rachel (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 5 日
It was decent, id stay again for a short stay
Jean W
Jean W (3 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 5 月 3 日
John
John (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 2 日
Nice stays
Robson
Robson (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 2 日
Brian
Brian (2 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 1 日
Breakfast was just pancakes and coffee, there were no eggs or sausage, nothing, just syrup. I think they'd be better off not offering anything.
Luisa
Luisa (3 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 4 月 30 日
It was OK . . Not bad . . not great
It was just an overnight stay wasnt looking for anything fancy. Just a clean room . . Sheets and towels and this Days INN did the job. I would stay again for the price