When ypu read this, I have stayed her before to utilize the Airport Shuttle Service and that stay was great.
This stay, not so much:
The property is going through a remodel and it would have been nice to have been informed. When I first drove up the front desk area on the street side was obstructed by construction equipment.
The room I was given was on the 5th floor, 1 side of rooms is being remodeled and is open. What that meant was the heat from a hot summer day was in the floor and my room was uncomfortable from the heat.
My recommendation is wait until this property is done with remodel before staying. They have one ofcthe best staffs in the area.
Bruce
Bruce (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 20 日
Dirty carpet and gnats in room from construction
Richard
Richard (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 11 日
The hotel is under construction and is in no condition to be offering rooms on certain floors, the room I was given felt like it was in the middle of a construction zone. The price charged is unreasonable for the conditions. The AC didn't work properly there was dust and the overall fell did not make me comfortable.
Heather
Heather (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 31 日
Starla
Starla (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 27 日
Do not stay here
This hotel was under construction and was not disclosed when I booked it. Ceilings were full of mold and falling apart and the room they sent us to was on a floor that carpets were stained and more than half the floor was under construction. It looked like an abandoned building. The room smelled of mold and the AC did not work. I asked for a full refund 5 mins after checking in and went to another hotel. I’m still waiting for my refund.
Joseph
Joseph (2 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 19 日
Upon arrival, they advise that the hotel is under Reno and rooms does not have AC ! They did not protect us anywhere else and only offered to reimburse and we can go anyhwhere else. That is the hotel job to ebook, not the client. It was they're faut and didm't have emough ahead of time. Terrible service and level of care !
Sylvie Gareau
Sylvie Gareau (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 19 日
Megan
Megan (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 18 日
This property is under construction and wasn't fit for us to stay in. Since the air conditioning wasn't working we were VERY thankful for a full refund and we stayed elsewhere.
Karl
Karl (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 5 月 12 日
I paid $76 so I knew I wasn't getting the best hotel. I just didn't know it is under HEAVY construction. Most the rooms are gutted, carpets in halls are worn and covered in dust, only one rickety working elevator. Low key felt like I was in a horror film. The room itself has clean bedding though, so that was nice. No bugs. I suppose they're doing the best they can, just wouldn't go there again.
Merrisah J
Merrisah J (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 5 月 11 日
I read the reviews was completely turned off tired to get a refund through AID/travelguard and was denied. I will never use their service again.
Scott
Scott (4 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 5 月 5 日
Was doing renovations, room was gross, balcony’s were torn down, only compensation offered was for $15 but then would’ve had to check out!
Casey
Casey (4 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 4 月 28 日
Floors under construction was so dusty, my friends got allergies so bad.
Maria
Maria (1 晚友伴旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 4 月 27 日
Understand cons
Marcus
Marcus (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 4 月 21 日
James
James (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 4 月 19 日
Maria
Maria (9 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 4 月 14 日
No notice it was under construction. The room reeked of cigarette smoke.
Lauren
Lauren (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 4 月 13 日
The place was under construction, had water leaks everywhere, it was disgusting. I want a refund!!! I didn't even stay, I immediately left and booked another hotel.
Jerome
Jerome (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 4 月 5 日
Remodelacion
andrys
andrys (3 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 3 月 30 日
It was under construction everywhere which was super dirty and just not the kind of vibe you want to walk into. Then we found bedbugs!!!! We got out of there asap after that. Wouldn’t recommend
Teancum
Teancum (3 晚商務旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 3 月 16 日
Business trip
The breakfast was good, but the hotel is under construction and there is lots of noise starting at 8 AM in the morning till 5 PM at night
Michelle
Michelle (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 3 月 14 日
AWLFUL.
IT WAS A TERRIBLE VISIT. WE ALWAYS STAY HERE. UNDERCONSTRUCTION IS A NEW TERM FOR DON'T EXPECT ANYTHING. NO TV! NO INTERNET! JUST A ROOM WITH BANGING VERY EARLY 8AM. IT WAS JUST AWLFUL. I HOPE WHEN WE STAY AGAIN THE CONSTRUCTION WILL BE FINISHED.