It was a last minute booking so an hour prior to arriving I called to make sure the reservation was there and my husband and son would have no issues. The hotel confirmed it and the front desk even spelled my husbands uncommon first name to me when I initially provided only the last name. When my husband arrived, they stated there was no reservation, extremely frustrating. Secondly I understand that photos are never what they really appear to be, but this was truly a catfish situation. Hotels.com, there should be some sort of policy for photos that are published or a validating process for the photos that are used. This Holiday Inn is not what you would expect from a real holiday inn and after some research sure enough it’s not. It was purchased by someone and has their DBA (Doing business as) Holiday Inn. Hotels.com, you should make this hotel list their real name (even Apple Maps list their real name) so your other customers aren’t bamboozled.
Hau
Hau (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 18 日
Cynthia
Cynthia (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 9 日
Jonathan
Jonathan (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 8 日
Douglas P
Douglas P (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 1 日
Joshua
Joshua (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 28 日
Quite nice and clean service were very nice
It was great and comfortable. I just hate. I had to leave a day early. I had paid for the four days, but I had to leave a day early.
Shelley
Shelley (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 27 日
Sarah
Sarah (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 20 日
Dion
Dion (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 18 日
It was ok, but I’ve had better!
The room was smaller than what the picture showed. Room had a funny smell, could be due to it was located by the pool and it was very humid outside. I didn’t like that I booked two rooms with the same amenities but when I got to the hotel, my other party was split from us and stayed on the opposite side of the building. I made the reservations together for a reason.
Starleisha
Starleisha (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 13 日
Clean and friendly, but no hot water
The hotel and room were clean and the staff was very friendly. But the WiFi was near impossible to connect to and I wasn’t given directions on how to connect. The hot water took a very long time in the shower and was only warm.
Amy
Amy (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 12 日
Staff was nice every last person I came in contact with. Hotel was nice and clean and breakfast was good had many options to choose from.
LaQuisha
LaQuisha (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 4 日
Clean
James M
James M (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 3 日
Jaimie
Jaimie (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 28 日
Super friendly and inviting
I loved the suite I had. The staff was super friendly and helpful. The lobby was inviting. I loved the coffee machine in the lobby. The breakfast was amazing with so many options. I did not use the bar but looked like one I would have if I had more time. The pool area was great and my family spent the day there. I will stay there again
Marie
Marie (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 28 日
The building smells a little
Darrin
Darrin (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 4 月 27 日
It was ok some things did not work
Brandon
Brandon (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 24 日
Victoria
Victoria (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 20 日
Gustavo
Gustavo (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 20 日
The breakfast and a complimentary beverage at the bar.
Bessie
Bessie (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 15 日
Recently remodeled. Only caution, thete is a raised lip betqeen the flooring from the hall into the room. Kept tripping on it