Clean, non-pretentious, comfortable, friendly staff. Elevators were having some issues, ice machines on my floor was not working, but overall a good place.
Diana
Diana (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月17日
Jennifer
Jennifer (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月10日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2025年2月5日
Larry
Larry (2 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月5日
Adriana
Adriana (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月4日
Jose
Jose (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月3日
Golf trip
The food at the restaurant bar was excellent
Robby
Robby (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月3日
Best resort I've stayed at.
It was a great experience lots of much needed rest in a peaceful setting customer service was awesome. Will come back for sure
Jose
Jose (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月24日
Natalia
Natalia (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月23日
Cesar
Cesar (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月20日
Bradley
Bradley (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月20日
Thomas
Thomas (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月19日
Nice room but restroom way too small. Room had everything (fridge, iron, etc) that was nice.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025年1月19日
Bertha Alicia
Bertha Alicia (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月18日
Phillip
Phillip (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月16日
Adrian
Adrian (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月13日
Carlos
Carlos (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月13日
Note to Self: Do NOT go back to this hotel
Lobby/restaurant were freezing. Guests and Staff were all wearing coats. Room was poor quality (dirty towel left there; bathroom too small to turn around in.) Had a 3 night reservation. Left after 1 night; still waiting on manager to call me back about refund for last 2 nights (or all 3!).
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2025年1月13日
The staff and everyone was friendly. The restaurant area just had too many gnats once the food was served.
Debra
Debra (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月11日
Paid for nothing.
We had to cancel so lost all our money. Not happy about having to pay for a room we never saw. Unfortunately they did not offer a refundable option. I won’t be making a reservation with this hotel ever again unless they offer a reservation without prepay.
Gary
Gary (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月9日
Joel
Joel (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月2日
It was beautiful and will be back soon.
We lovett but next time will lovett more to see the isla everything was beautiful and nice people we will be back soon . Thank you so much.
Sylvia Viviana
Sylvia Viviana (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月31日
Great location, a few service improvements
The hotel is in a great location with direct beach access. The room was spacious and clean, although could use with a revamp as some parts felt a little dated. The heated pool with the bar was lovely. Drinks at the bar were good and evening entertainment was fun.
When we checked in we were asked for a card for payment, however the original card used to secure the room through hotels.com was actually charged which was confusing. We had requested a King room but were given a double queen and told no Kings were available, however online it looked like the hotel was still selling King rooms which was confusing. Breakfast was not explained to us and we were not given vouchers for it; we tried Breakfast on the 2nd day and it was almost an hour between getting down there and ordering our food. A buffet would be better. I asked 3 times for a hot drink but never received one. After finishing breakfast I asked if we needed to provide our room number as it was included in our rate, however I received the check and was told we ordered the wrong menu items so had to pay - this had not been explained to us, but after speaking with the front desk they took care of it. The food was OK at best.