2/10 欠佳
2025 年 8 月 11 日
Zero stars save your money and go somewhere else.
Where to I start…. For one I only got this hotel because I stayed at it a few years ago and loved it. The jacuzzi and pool were the only thing I was looking forward to for this trip. However, the jacuzzi was broken, and the pool was more of a lime green, dirty color. I didn’t go in. Family’s would walk in and back out. The towels literally were like sandpaper and pulled my hair out when trying to dry my hair. When the maid came to take the dirty towels, they didn’t replace any towels and there was no toilet paper at all when we got back. We had to physically go to the front desk and ask for those items. I also went to the front desk to complain about the condition and the Jacuzzi and the pool being down. The manager stated that it was on the website that they were under construction, and the Jacuzzi and pool was not working, that I was incorrect. There is nothing on their website stating this fact. There was also a horrible sewage smell on the wing of the rooms mostly the ground level. I will never go to this hotel again. If I knew that this hotel was going to be like this, I would have chosen a cheaper hotel and gone somewhere that had a pool that was working. I paid almost $200 for a hotel each night for 3 nights that I could of went else where that would be better. Oh, and the Internet sucked. I would not recommend until they get their act together.
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
