Due to having an emergency and not being able to stay anymore due to being called back to work as a marine it didn’t sit right with me that after using this app for hotels I’ve never had a problem till now. I’ve never asked for a refund or cancelled but the one time I do and I’m hoping to get a refund for gas money for a long trip they deny me it
Wilber
Wilber (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 29 日
Woody
Woody (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 28 日
Nice last-minute booking
It was your basic last minute motel booking nice enough to spend the night if you have to clean rooms despite the outside of appearance, but don’t make it your first pick restaurant closed bar closed, but on the high side pool is beautiful and open and open late.
Joseph
Joseph (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 27 日
Smells like mildew and had mice and pool is dirty
violet
violet (7 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 26 日
Joshua
Joshua (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 25 日
Glenn
Glenn (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 20 日
Terrible
The light switch in the room was broken. The TV didn’t work. The parking lot was horrendous with potholes and no lights in the back where I was told to park. I would’ve called about the issues but there’s no telephones in the room.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 19 日
Horrible experience
When in doubt, get out. After 12 hours of traveling.. Upon arrival while walking to room the carpet was stained and dirty. Very outdated and not kept up. They only supply facial soap for the bathroom. I asked for hand soap from the maid and they had none. One roll toilet paper. Plaster falling off wall in bathroom. Went for pizza and returned with 3 slices in a box. Within less than an hour, we noticed ants on the bed. Checked the pizza box and it was covered with ants. Safety was an issue also, the side entrance doors that usually require a card to unlock and enter were broken and didnt lock at all. We found another place to stay for the remainder of the tripand hotel refused to refund balance of the days we didnt stay.
CHERYL
CHERYL (6 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 18 日
Alvin
Alvin (2 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 18 日
Yulisa
Yulisa (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 16 日
I loved the hospitality. The front desk was excellent. Everything was clean. My suggestion is to have the rugs updated. The hallway looks too worn out. The parking lot needs some work. Pot holes were noticeable giving the entrance a not very pleasant look. Other than the suggestion everything and everyone was excellent. I’d love to visit the hotel again.
Anab
Anab (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 13 日
Great value
Super clean, comfy
Virginia
Virginia (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 12 日
Hotel smelled, a/c was hardly on in lobby and hallways, beds were hard, and the room a/c was loud.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 10 日
They cut grass too early.
Maintenance crew shouldn’t cut grass so early in the morning. Its too loud.