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Hotel Ustra

3.0 star property
Kardzali hotel with restaurant and bar/lounge

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Photo gallery for Hotel Ustra

Bar (on property)
Lobby sitting area
Garden
Exterior
Hallway
In the heart of the city, Hotel Ustra offers a tranquil retreat with a charming coffee shop, dry cleaning services, and a convenient conference center. Enjoy stunning views from the terrace or unwind with in-room WiFi while exploring nearby Kardzhali Reservoir.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Non-smoking
  • Laundry facilities
  • 24/7 front desk
  • Free parking
  • Free WiFi

Main amenities (9)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Room service
  • Coffee shop/cafe
  • Conference centre
  • Terrace
  • 24-hour front desk
  • Front desk safe
  • Laundry service

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Lift
  • Minibar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Double Room

1 bedroom, minibar, desk, free WiFi

Superior Double Room

Highlights

Free cots/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Minibar
Cable channels
Wardrobe
Daily housekeeping
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

1 bedroom, minibar, desk, free WiFi

Standard Twin Room

Highlights

Flat-screen TV
Separate bedroom
Private bathroom
Minibar
Cable channels
Wardrobe
Daily housekeeping
Desk
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

1 bedroom, minibar, desk, free WiFi

Standard Single Room

Highlights

Flat-screen TV
Separate bedroom
Private bathroom
Minibar
Cable channels
Wardrobe
Daily housekeeping
Desk
  • 23 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

1 bedroom, minibar, desk, free WiFi

Standard Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Flat-screen TV
Separate bedroom
Private bathroom
Minibar
Cable channels
Wardrobe
Daily housekeeping
Desk
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
General Delov 1, Kardzali, Kardjali, 6600

What's nearby

  • Kardzali Central Park - 8 min walk - 0.7 km
  • History Museum of Kardzhali - 15 min walk - 1.3 km
  • Stone Wedding - 5 min drive - 3.4 km
  • The Blessed Virgin Mary Monument - 54 min drive - 57.1 km
  • Devil's Bridge - 54 min drive - 37.5 km

Getting around

  • Sofia (SOF) - 124.4 miles/200.3 km

Restaurants

  • ‪New York - ‬10 min walk
  • ‪Bacardi Club - ‬9 min walk
  • ‪Bar & Dinner INSIDE - ‬10 min walk
  • ‪Bosfor-Turkish delights - ‬8 min walk
  • ‪Сием-Рили (Siem-Rili) - ‬9 min walk

About this property

Hotel Ustra

Enjoy your visit to Kardzali with a stay at Hotel Ustra. Guests looking for a bite to eat can visit the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day.

Languages

Bulgarian, English, Turkish

More about this property

VISIBILITY

At a glance

Hotel size

    • 55 rooms

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 6:00 PM
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 15

Children

    • Children (7 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

Working away

  • Conference centre

Services

  • 24-hour front desk
  • Dry cleaning/laundry services

Facilities

  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Lift
ROOM

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Minibar

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
MONETIZATION_ON

Fees & policies

Policies

This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International

Also known as

Hotel Ustra Hotel
Hotel Ustra Kardzali
Hotel Ustra Hotel Kardzali
HELP_OUTLINE

Frequently asked questions

Does Hotel Ustra offer free cancellation for a full refund?

Yes, Hotel Ustra does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Ustra?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Ustra?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Ustra?

Check-in start time: 2:00 PM; check-in end time: 6:00 PM. Check-out time is noon.

What is there to do at Hotel Ustra and nearby?

Recommended spots to visit include Kardzhali Reservoir (7.6 mi) and Perperikon (12 mi).

Are there restaurants at or near Hotel Ustra?

Yes, there's an on-site restaurant.

What's the area around Hotel Ustra like?

Hotel Ustra is located on the Kardzali Strip, a short 8-minute walk from Kardzali Central Park and 16 minutes' walk from History Museum of Kardzhali.

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Hotel Ustra Reviews

Reviews

7.6

Good

7.4/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

The room and the Bathroom are very spacious as well have been updated recently. Highly recommend.
Romy, 1-night trip

10/10 Excellent

Excellent
Erdoan, 2-night trip

4/10 Poor

The hotel is outdated , dirty carpet in the hallways , unsanitary bathroom and shower , do not recommend
farhad, 1-night trip

10/10 Excellent

ismail hakki, 2-night trip

6/10 Okay

Force of weather stop by

The hotel is basic. Yes have accept that price is fairly low. Air conditioner was slow. Common alleways are not heated and there a distictive smell of sheep lard or kebabs they cook in the air. But it was only one hotel. com choice in the area.
Georgi, 1-night trip

8/10 Good

Mustafa, 1-night trip

10/10 Excellent

ali, 11-night trip

6/10 Okay

Geen goede hotel. Netheid, comfort en service waarde niks. Het ontbijt moest in buffetform zijn terwel heb ik een plaat gekregen met paar dingen erop die moest ik die gewoon achterlaten. Mijn reis was drie dagen. Ik heb alleen een nacht daar gebleven en de dag daarna heb ik mijn hotel veranderd.
Ahmed, 3-night trip

4/10 Poor

Wouldn’t be my first choice.

The hotel is located close to the centre but is not easily seen. No breakfast or dinner was available, I am guessing this was due to me and my colleague being the only two in the hotel. The staff spoke no English which is understandable but made it difficult to sort anything. Room was dark and some lighting didn’t work.
Nick, 3-night trip