The room was fine and the breakfast area was fine. The front desk worker was not. There was only one member of staff working on a weekend afternoon right before the holidays and on a graduation weekend. There was no one there when I came to check in and it took almost 10 minutes for someone to finally show up. She said she was new but to have only one person there and it be a new person on a busy weekend was frustrating to say the least. Overall the hotel was fine just needs to be staffed better to accommodate guests better
Bailee
Bailee (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月23日
Great front desk
Excellent front desk help Friday when we checked in around 3pm. She was also working Sunday during checkout-ISU student. Excellent communication and very helpful.
Cindy
Cindy (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月21日
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月5日
Great place
Great place!!
Eric
Eric (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月5日
Daniel J
Daniel J (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月2日
Katherine
Katherine (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月2日
Janeil
Janeil (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月1日
Michael
Michael (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月25日
PAMELA
PAMELA (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月18日
Stephen S
Stephen S (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月17日
diane
diane (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月12日
Catherine
Catherine (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月7日
Mary
Mary (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月4日
Amy
Amy (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月3日
The hotel was clean and warm and the breakfast options were great!
Michelle
Michelle (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年11月3日
Housekeeping came to our door before 9:30am. We asked them to come back as we would be leaving within 30 minutes. We were gone 12 hours and the room was never touched….. Paying what they are charging for game weekends, housekeeping and a clean property should be a no-brainer!!