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Matsuzakaya Honten

3.5 star property
Mountain ryokan with restaurant, near Hakone Kowakien Yunessun

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Matsuzakaya Honten

Exterior detail
Basic Twin Room, Non Smoking | Minibar, in-room safe, desk, free WiFi
Premium Room with Tatami Area and Open-Air Bath B | Living room | Flat-screen TV
Executive Family Room with Hot Spring Open-Air Bath(Gyokoso) | Bathroom | Hair dryer, slippers, towels, soap
Standard Twin Room | Minibar, in-room safe, desk, free WiFi

Reviews

10 out of 10

Exceptional

Guests liked:

Friendly staff

Popular amenities

  • 24/7 front desk
  • Non-smoking
  • Onsen
  • Air conditioning
  • Free parking
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Restaurant
  • Hot springs
  • Breakfast available
  • 24-hour front desk
  • Arcade/game room
  • Lobby fireplace
  • Front-desk safe
  • Multilingual staff
  • Gift shops/newsstands
  • Luggage storage
Feel at home
  • Daily housekeeping
  • Minibar
  • In-room climate control (air conditioning)
  • Flat-panel TV
  • Arcade/game room
  • Free self parking
The price is $825
includes taxes & fees
$748 per night
Dec 10 - Dec 11

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Executive Family Room with Hot Spring Open-Air Bath(Sensintei)

Executive Family Room with Hot Spring Open-Air Bath(Sensintei) | Minibar, in-room safe, desk, free WiFi

Executive Family Room with Hot Spring Open-Air Bath(Sensintei)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Spring water bathtub
Separate bathtub and shower
Private bathroom
Electric kettle
  • 995 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Premium Room with Hot Spring Open-Air Bath(Akebono), Non Smoking

Premium Room with Hot Spring Open-Air Bath(Akebono), Non Smoking | Minibar, in-room safe, desk, free WiFi

Premium Room with Hot Spring Open-Air Bath(Akebono), Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Spring water bathtub
Separate bathtub and shower
Private bathroom
Electric kettle
  • 797 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room with Tatami Area A

Standard Room with Tatami Area A | Minibar, in-room safe, desk, free WiFi

Standard Room with Tatami Area A

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
Free bottled water
Minibar
Desk
  • 635 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room with Tatami Area and Open-Air Bath A

Premium Room with Tatami Area and Open-Air Bath A | Minibar, in-room safe, desk, free WiFi

Premium Room with Tatami Area and Open-Air Bath A

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Spring water bathtub
Separate bathtub and shower
Private bathroom
Electric kettle
Free bottled water
  • 524 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Luxury Room with Tatami Area and Open-Air Bath

Luxury Room with Tatami Area and Open-Air Bath | Minibar, in-room safe, desk, free WiFi

Luxury Room with Tatami Area and Open-Air Bath

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Spring water bathtub
Separate bathtub and shower
Private bathroom
Electric kettle
Free bottled water
  • 807 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Twin Room, Non Smoking

Minibar, in-room safe, desk, free WiFi

Basic Twin Room, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Spring water bathtub
Private bathroom
Hair dryer
Electric kettle
Free bottled water
Minibar
  • 595 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, desk, free WiFi

Standard Twin Room

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Spring water bathtub
Separate bathtub and shower
Private bathroom
Electric kettle
Free bottled water
  • 723 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Family Room with Hot Spring Open-Air Bath(Gyokoso)

Executive Family Room with Hot Spring Open-Air Bath(Gyokoso) | Minibar, in-room safe, desk, free WiFi

Executive Family Room with Hot Spring Open-Air Bath(Gyokoso)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Spring water bathtub
Separate bathtub and shower
Private bathroom
Electric kettle
  • 806 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Premium Room with Hot Spring Open-Air Bath(Tokiwa), Non Smoking

Minibar, in-room safe, desk, free WiFi

Premium Room with Hot Spring Open-Air Bath(Tokiwa), Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Spring water bathtub
Separate bathtub and shower
Private bathroom
Electric kettle
Free bottled water
  • 947 sq ft
  • Sleeps 4
  • 2 Large Twin Beds OR 2 Twin Futons

View all photos for Deluxe Room with Indoor Hot Spring Bath(Kozue), Non Smoking

Deluxe Room with Indoor Hot Spring Bath(Kozue), Non Smoking | Minibar, in-room safe, desk, free WiFi

Deluxe Room with Indoor Hot Spring Bath(Kozue), Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Spring water bathtub
Separate bathtub and shower
Private bathroom
Electric kettle
Free bottled water
  • 947 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons OR 2 Twin Futons

View all photos for Premium Room with Tatami Area and Open-Air Bath B

Premium Room with Tatami Area and Open-Air Bath B | Living room | Flat-screen TV

Premium Room with Tatami Area and Open-Air Bath B

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Spring water bathtub
Separate bathtub and shower
Private bathroom
Electric kettle
Free bottled water
  • 617 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Premium Room with Hot Spring Open-Air Bath(Wakamatsu), Non Smoking

Premium Room with Hot Spring Open-Air Bath(Wakamatsu), Non Smoking | Minibar, in-room safe, desk, free WiFi

Premium Room with Hot Spring Open-Air Bath(Wakamatsu), Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Spring water bathtub
Separate bathtub and shower
Private bathroom
Electric kettle
Free bottled water
  • 807 sq ft
  • Sleeps 2
  • 2 Large Twin Beds OR 2 Twin Futons

View all photos for Deluxe Room with Indoor Hot Spring Bath(Kumoi), Non Smoking

Minibar, in-room safe, desk, free WiFi

Deluxe Room with Indoor Hot Spring Bath(Kumoi), Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Spring water bathtub
Separate bathtub and shower
Private bathroom
Electric kettle
Free bottled water
  • 958 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Large Twin Beds OR 2 Twin Futons

Similar properties

Exterior

Hakone Kowakien TEN-YU

Onsen
Spa
Free parking
Free WiFi
9.4 out of 10, Exceptional, (1251)
The price is $418
includes taxes & fees
$380 per night
Dec 1 - Dec 2
Hakone Kowakien TEN-YU
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About the neighborhood

Map
57 Ashinoyu, Hakone, Kanagawa, 250-0523

What's nearby

  • Hakone Kowakien Yunessun - 4 min drive - 4.6 km
  • Hakone Open Air Museum - 5 min drive - 5.4 km
  • Lake Ashi - 5 min drive - 4.3 km
  • Hakone Shrine - 6 min drive - 4.2 km
  • Ōwakudani - 11 min drive - 10.5 km

Getting around

  • Haneda Airport (HND) - 103 min drive
  • Narita Intl. Airport (NRT) - 160 min drive
  • Hakone Miyanoshita Station - 7 min drive
  • Hakone Ohiradai Station - 9 min drive
  • Hakone Gora Station - 12 min drive

Restaurants

  • ‪箱根神社 お休処 - ‬4 min drive
  • ‪Bakery&Table箱根 - ‬4 min drive
  • ‪湖畔荘 - ‬4 min drive
  • ‪甘酒茶屋 - ‬6 min drive
  • ‪Cheese Terrace - ‬3 min drive

About this property

Matsuzakaya Honten

When you stay at Matsuzakaya Honten, you'll be within a 10-minute drive of Lake Ashi and Hakone Kowakien Yunessun. Free perks include WiFi and self parking. Also, Hakone Open Air Museum and Hakone Shrine are within a short drive. Fellow travelers love the helpful staff.

Languages

English, Japanese

At a glance

Hotel size

  • 22 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: 7 PM
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation
  • Guests booked in Half Board rates must check-in by 7 PM to receive dinner.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 12
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
  • Caters to adults only

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 8:00 AM–10:00 AM
  • Restaurant

What to do

  • Hot springs

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • 5 buildings/towers
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Arcade/game room
  • Traditional architecture

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Electric kettle
  • Slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Soap
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Tatami (woven mat floors)

Special features

Spa

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs open between 3:00 PM and 9:30 PM.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Pool, spa, & gym (if applicable)

  • Hot springs access available from 3:00 PM to 9:30 PM
  • Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Matsuzakaya Honten Inn Hakone
Matsuzakaya Honten Inn
Matsuzakaya Honten Hakone
Matsuzakaya Honten Ryokan
Matsuzakaya Honten Hakone
Matsuzakaya Honten Ryokan Hakone

Frequently asked questions

Does Matsuzakaya Honten offer free cancellation for a full refund?
Yes, Matsuzakaya Honten does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Matsuzakaya Honten?
Sorry, pets aren't allowed.
Is parking offered on site at Matsuzakaya Honten?
Yes, there's free self parking.
What are the check-in and check-out times at Matsuzakaya Honten?
Check-in start time: 3 PM; Check-in end time: 7 PM. Check-out time is 11 AM.
What is there to do at Matsuzakaya Honten and nearby?
Onsite recreation at Matsuzakaya Honten includes hot springs. Matsuzakaya Honten also has an arcade.
Are there restaurants at or near Matsuzakaya Honten?
Yes, there's an onsite restaurant.
What's the area around Matsuzakaya Honten like?
Matsuzakaya Honten is in Ashinoyu, a short 14-minute walk from Buddhist Stoneworks at Motohakone.

Reviews

10

Exceptional

9.8/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Very Good

revivit, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff was extremely friendly and helpful, the food was amazing and the peace and serenity was unmatched!
Emmanuel, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The most memorable experience. A stay at a Japanese ryokan is the ultimate Japanese experience, it’s not cheap, but this inn is worth every penny. You are treated as part of the family from the moment you check in. The included dinner and breakfast are exquisite, a feast for the eye and culinary journey. This ryokan has larger rooms than the other ryokan I have been, and I love the private onsen option if you are not ready for the public Japanese onsen experience. The only complaint is that I cannot stay longer.
Room
Public room for kids, with traditional Japanese toys
Public room
Complementary drinks during happy hours
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

JOEL, 1-night trip
Verified Expedia guest review

10/10 Exceptional

great stay in Hakone, great food and relaxing hot springs. easily accessible via the H bus. highly recommend the mini museum detailing the history of the inn
Amy, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

What an amazing experience. Very memorable. Amazing treatment from staff - We felt very special. The onsen was very unique experience - Loved it. Hiking the surrounding area was very beautiful! We recommend to anyone staying in Hakone!
Ryan, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I would love to rate Matsuzakaya Honten more than 5 stars, 10000 stars for our time here. It was the highlight of our trip. One of the most magical days I have ever seen when we arrived in the pouring rain. It is tucked away in the mountains, peaceful, relaxing, and beautiful. The staff are wonderful and I loved making friends with Suzuki and our server. They are all kind people who make you feel welcome! The baths are all beautiful and the food exquisite. An easy bus ride down to Lake Ashi for some wonderful sight seeing of Mount Fuji. I hopefully will return one day to matsuzakaya honten!
Verified Expedia guest review

10/10 Exceptional

Amazing experience
From the check in to check out the entire experience was wonderful. The staff are so friendly and helpful and the facilities are excellent. The room was very big and traditional, and the private onsen was relaxing and always available (we used it twice). Dinner and breakfast was also very traditional and a fun change from ramen, sushi, etc. The grounds are very well maintained and photogenic. Is definitely worth the trip to stay here and it’s way to find using the bus from Odawara Station.
Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The best onsan
Great staff. Excellent diner. Excellent privet onsan
Lior, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely staff, service, food, and onsens!
Danielle, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Amazing Ryokan
Recently, I had the pleasure of staying at Matsuzakaya Honten in Hakone, Japan, and I must say, it was an experience to remember. Nestled in the heart of Hakone’s picturesque landscapes, Matsuzakaya Honten is a perfect blend of traditional Japanese hospitality and modern comfort. From the moment I arrived, the staff’s warm welcome made me feel like royalty. Their attention to detail and eagerness to ensure a comfortable stay was commendable. The room was a delightful surprise, marrying traditional Japanese aesthetics with the luxury and convenience of modern amenities. Sleeping on a futon in a tatami room was an authentic experience that transported me to a bygone era of samurai and shoguns. The onsen (hot spring bath) deserves a special mention. Soaking in the thermal waters with a view of Hakone’s serene nature was therapeutic and a highlight of my stay. It was the perfect way to unwind after a day of exploring the nearby attractions, like the Hakone Open Air Museum and the Owakudani Valley. Dining at the hotel was another unforgettable experience. The kaiseki dinner, a multi-course meal featuring local and seasonal ingredients, was a culinary journey through Japanese cuisine’s flavors and traditions. Each dish was a work of art, both in presentation and taste. I would absolutely visit again if I were to travel back. 10/10
Spencer, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful very quaint. Traditional Japanese style Royokan. Lovely staff. Felt very welcome. They accommodated my son’s food allergies and we are vegetarian so they made a whole vegetarian vegan eight course menu for us
Sudev, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Classy ryokan which combines modern touch with classic ryokan features. Excellent service. Very clean and looks very neat and fresh. Many rooms have private onson. Highly recommended. Extensive common areas which look very classy.
Manian, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Absolutely unique experience in traditional ryokan. Book private onsen when you check in, and just immerse yourself into quietness atmosphere. Highly recommend.
Anna, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

our fourth trip to Japan and this was one of the most special experiences.
Neil, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Wow, this place is so beautiful and authentic. We only spent one night there but what an experience! The food, service, onsen and the room all surpassed my expectations. The ryokan is simply perfect. We will be back for sure. Thank you!
Danyi, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Very good Onsen ryokan with rich history. Excellent service and high quality japanese kaiseki cuisine. we requested to have cooked fish instead of sashimi, the hotel cooked the fish perfectly.
Hong Yi, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

10/10 Would Return Again!
The experience from the start to the end was phenomenal! The services was exceptional! The food was great! You can even book private onsen unlimited times for free! Check-in time: 3pm ( Starts with welcome drinks and you get to choose your own Yukata) Check-out time: 11am
Gengxian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Leo, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Justin, 1-night trip
Verified Expedia guest review

10/10 Exceptional

n/a
Xi, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Loved the service and care taken to preparing our meals. The stay was wonderful and many of the amenities were provided to make an enjoyable stay. The staff were very attentive and incredibly helpful to ensure we had a wonderful stay. Though the place had many amenities, it is farther away from convenience stores and the town. Overall an amazing stay and I wish I had allotted another day to fully enjoy!
Jesse, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Jesse, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Ryan, 1-night trip
Verified Expedia guest review