Excelente servicio, atencion, muy centrico y la vista increible
Esli
Esli (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月1日
Exceptional Customer Service
I can't express how impressed and grateful we are for the customer service we received. They truly went above and beyond and helped us turn a bit of a disaster in our itinerary into the best time. I would recommend staying here and no where else in Zermatt. We can't speak highly enough about the front desk staff. Room was spacious and comfortable. Breakfast was delicious and a perfect way to start your day. They do have a lift.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月26日
Amazing!
Great stay in this hotel for a group of 4 friends. It was clean, near the city center, and had a great view of the Matterhorn and other mountains from the balcony. Wish I was able to spend more time in Zermatt and in this hotel.
My room has a balcony that is facing Matterhorn. It is spacious and it looks three times better from the picture. It also has a lift/elevator if it helps. Overall it is a great place to stay. Also it is 15-16 mins walk from the train, a little climb to the hill but for
me who is not that athletic i can still manage
A little downside was, when I first enter the room, and check the toilet there were f*c*s stains inside the toilet bowl. Good to have some double check for the housekeeping team
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年11月27日
Tudo perfeito!!!
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年11月18日
HYEONGSEOK
HYEONGSEOK (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月8日
Muy muy cómodo dormidos súper agusto despiertas y vez el Matterhorn muy amables súper bien todo si estaba más cara la habitación de lo que buscábamos pero el servicio valió la pena
César Miguel
César Miguel (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月7日
Last min trip
Friendly accommodating staff. Woke up to a beautiful view of the Matterhorn. Hotel had an elevator which is a huge plus in Europe and breakfast was included.
shar
shar (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月5日
Excellent in every way . Model of hospitality and charm
Jeffrey
Jeffrey (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月2日
Yves
Yves (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月28日
yongboung
yongboung (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月12日
Nigel
Nigel (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月2日
This was the best hotel we have stayed at during our 3 week Swiss vacation. The staff was very nice, super friendly, and helpful, especially the lady working the front desk each day. The breakfast was very good and organzied every morning and it spoiled us, none of our other hotels offered the same. The room itself was beautiful and very spacious. We had a skylight in the shower and a balcony overlooking the Matterhorn. I loved the laundry service. Yes it was extra but very worth it, they washed it in the morning and by the time we came back from exploring our clean laundry was in our room and folded. I would stay at this hotel again and next time longer. Thank you!
Ana
Ana (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月30日
Mon ami avait son anniversaire, j’ai demandé de m’organiser une petite surprise contre paiement bien sûr.
Et la surprise était magnifique, ils ont assuré un grand merci.
L’accueil est chaleureux. A recommander
Rechsteiner
Rechsteiner (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月29日
The staff were friendly and helpful - they gave us great recommendations for the area. The room we booked was amazing and spacious, with a good view of Matterhorn from the window.