I checked in the hotel on Nov 19, 2018. The front desk stuff required me to pay deposit ¥200, and asked my signature on a piece of paper. She told me the deposit cash would be refunded the next morning. I was busy with contacting my work. I didn’t realized she didn’t gave me any receipt. I thought about it later on, but kept busy later on and didn’t realized the deposit was never refund to me.
I found out my shortage of money until one week later when I flew to Wuhan and the hotel requested deposit. Then, I remember the Q-Box never refund my deposit. I have contacted Hotels.com and the hotel directly. Q-Box hotel denied this transaction ever happened.
Last year, I checked in this Hotel 6 times within 6 months. I remember the front desk lady and the check in procedure. How is possible a hotel require no cash or credit card deposit? since there is no credit card history, isn’t obviously I paid in cash?!
I gave a good review on Hotel.com after the first time I stay back in June 16, while there is not much review on hotel.com. I gave them a 10. The service was going down after my first stay. I did book at other hotel when I visited Shanghai, and yet I stayed there for 6 times. After this dishonest incident, I no longer stay with this hotel.
前台不誠實,小心她有可能會私吞了住房押金。