The hotel is old and has not been repaired. Rooms are small and have no hot water. The only plus is that it is the center. I would not go to this hotel for the second time.
Nediylka
Nediylka (2 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2018年12月11日
Terrible and Disgusting from the moment we first saw the hotel. Room was dirty, towels stained, cobwebs and dust everywhere. Breakfast cold and unappealing. Door to room broken. Requested a proper double bed, but got two singles pushed together. Beds uncomfortable and mattresses constantly sliding of base, beds were dirty as well as having the wrong sized sheets on them. Didn't have hot water, was told there was an emergency problem with it.
Room had these disgusting red LED lights, that coupled with the tacky curtains gave the room a 70's porn movie feel.
Certainly not 4 star and most certainly not worth the price I paid.
真實旅客
3 晚行程
Expedia 真實旅客評價
8/10 很好
2018年12月6日
Ex-communist palace, so nice big bathtub for decadent soaking for up to three, with lashings of hot water. Breakfast OK but a little variable, depending on number of guests. Superb barman but likely to be leaving soon, as way too good for that place. Good value. Very nice views over park, monument and river. Friendly reception and breakfast room staff. Watch out for miserable staff and possible rip-offs in the Mechana (sort of rustic, Bulgarian-themed restaurant). Food was OK and chef was friendly but management need to learn about customer service.
真實旅客
3 晚行程
Expedia 真實旅客評價
2/10 欠佳
2018年11月26日
Orrible
Un grand hôtel, qui été grand il y a très longtemps!
La chambre est très sale, le chauffage ne fonction pas, le mini bar vide et pas de piles pour la télécommande de la télé. Dans la salle de bain la paroi de la douche est cassée.Petit déjeuner médiocre.
Les photos sur le site ne correspond pas du tout à la réalité!
Prix de la nuit trop élevé pour le contenu!
ELENA
ELENA (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2018年11月13日
불편한 하루였음
24시간 체크인한다고 했는데 오후 2시30분에 갔지만 3시부터 가능하다고 기다리게 하였음. 그리고 욕실에 비누조차 쥰비가 되어 있지 않았음.
JAE KYO
JAE KYO (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2018年10月29日
Very poor and miserable. The staff was very gentle. No phone in the room. The air conditioner is not in condition.
Gergana
Gergana (1 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2018年8月3日
Don't bother
Don't bother with this place. It is disgusting.
Roderic
Roderic (1 晚浪漫旅程)
Hotels.com 真實旅客評價
4/10 一般
2018年5月15日
Totally mess.
We received something else that we've booked. In bathroom everything was leaking and Sunday morning was no more hot water (finish of weekend). Breakfast very poor and forks, knifes, spoons and plates were not cleaned. All details were like 50 years ago... I will never come back there.
Marcel
Marcel (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2018年4月30日
Problem with reservation
Although i had a confirmed reservation, when i reached the hotel they said there are no more available rooms. The city was fully booked so i had to return back.
Very poor communication between the hotel and this site.