The hotel is in the new financial district. Most of the touristy places are couple of subway stops away and with the subway station located below the hotel, it's convenient. Another thing about the convenience is the mall - with high end as well as regular stores, grocery, and food court.Its a great location. The only issue with he room was the slight smell from the bathroom. Also my issue was I like my hotel rooms cool/cold - wasn't allowed to adjust below 23 C. Mostly very happy with the hotel.
The rooms are same as Chengdu Niccolo but service level has lots to improve: 1) we are gold card member but they totally forgot about the welcome fruit basket, after I sent a reminder they sent us 3 apples... 2) only one restaurant which services Chinese and western cuisine, food quality definitely can't compare to Chengdu, staffs are friendly but more training is needed... 3) concierge delivered wrong luggage to our room, which honestly is the first time ever happened to us staying in a 5 star facility... 4) check-in lobby in top floor of hotel but because of the extremely high ceiling air-con makes a lot of noise, almost like staying inside a big air duct... 5) turndown service need improvement, bed was NOT turndown and curtain/blinds was not lowered down... Overall a very disappointing experience given our previous enjoyable stay in Chengdu & Hong Kong.
Ge
Ge (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2018年12月24日
真實旅客
3 晚行程
Expedia 真實旅客評價
8/10 很好
2018年12月17日
its alright, not that exciting and not that promising, but it is a room to sleep in.
真實旅客
1 晚行程
Ebookers 真實旅客評價
2/10 欠佳
2018年11月17日
真實旅客
3 晚行程
Expedia 真實旅客評價
8/10 很好
2018年3月18日
Gary
Gary (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2018年2月10日
Bad experience
I had a bad experience of staying at this hotel for two nights, The room was overheated that I could not fall asleep for the first night, the second night was even crazy that some random people came into the room in the middle of the night. Their explaination was an accident caused by their staff opened the same room for other guests.